eBoom Electric Bikes is a women-owned local business in Zionsville, Indiana, just north of Indianapolis. Established 6 years ago, they have become the regional experts in electric bikes, selling top brands like Aventon, Specialized, Gazelle, and Magnum. Customers travel from up to two hours away to test ride and purchase ebikes from their shop.
eBoom's service center and bike repair are highly praised, as they work on various electric and non-electric bike brands, including RAD Power Bikes, Sondors, Lectric, Backou, Trek, Specialized, Giant, and Salsa. The knowledgeable and friendly staff, such as Mike, Dale, and Sean, provide excellent customer service, patiently answering questions, assisting with bike adjustments and installations, and ensuring a positive overall experience.
Customers highlight the seamless scheduling process, the impressive bike expertise, and the willingness of the staff to go the extra mile, like taking a test ride with a customer. While the buying experience is generally fantastic, there have been some instances where the follow-up on issues could be improved, but the company has shown a commitment to resolving such concerns. Overall, eBoom Electric Bikes is a trusted destination for electric bike enthusiasts in the region, offering a wide selection, expert service, and a welcoming atmosphere.
Great experience. Lee Ann and her team provided a great experience. Thule rack and Bulls bikes going home.
August 2026
Went in to look and walked out with two new bikes! Leanne was patient with all my questions about becoming a new EBike rider. I live an hour away but this store was worth the drive. Highly recommend!
July 2026
They are GREAT! I had an issue with brakes on my e-bike and could not get any help from another local store (first, they told me it was a factory defect and then that they could not work on e-bikes). So, I went to eBoom. They fixed my bike right away and it brakes and runs like new. I highly recommend this bike... read full comment
