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February 2025 by Kim N
This store used to be good growing up but has went down hill the last five years. They never have your items you need and always out of stock. These items that are out of stock are everyday items. If you like an item, out of nowhere, they will not sell them anymore. Make sure you check expiration of items, otherwise you will have to make a return trip to store. Keep your receipt. I now shop at the Stracks in Munster or go to Jewels. They always have everyday products stocked.
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January 2025 by Steve Gantz
Cashiers rarely greet customers.
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January 2025 by J Lugo
I highly advise you to check the expiration date on the food products that you are about to purchase. This store has a lot of expired products on there shelf. I think the owners don’t care if they sell expired food.
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November 2024 by Monaee Shopper
Tried of being accused of things I have no idea about and got terminated for calling off because my child was really sick how racist is that rude ‼️‼️‼️ I pray y'all can keep employees after.being racist towards a sick mom and baby
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September 2024 by Mic Angelo
My wife and I have been shopping here for the last 7 years (since we moved to Whiting). The store has always had a $2 rebate on Oberweis bottles and we have made it a habit to return the bottles in bulk. We've never had a problem doing so and we usually bring back 40-50 bottles at a time. We attempted to return our bottles tonight (09/17/24) and the woman working the customer service department (Vanessa, if I remember correctly) immediately copped an attitude when she seen how many bottles we had, stating that she couldn't take them all. It was about 8:50pm and the customer service area closes at 9pm so I believe that's what she was mad about. We explained to her that we have been doing this for years now and have never had an issue, after not being able to provide a valid answer as to why she couldn't take them all she asked if we'd like to speak to her manager about it and called him to the customer service dept. The manger who's name is Richard/Bob arrived and repeated what she said, adding that he could only take 12 bottles. I asked why, once again explaining that we always bring them back in bulk to which he first responded that he didn't have anywhere to store the bottles, however he also stated that he would need to check the Oberweis policy. I told him I could understand not having a place to store the bottles but not the part about "checking the policy" once again because we've been returning the bottles in bulk. I went on to ask him had things changed since a few months ago to which he responded that he wasn't sure and repeated that he could take 12 today. My wife asked if we brought the rest back tomorrow if he would be able to take them and he said yes... before asking that we call him in the morning to make sure... We decided to leave the 12 bottles and after loading up my vehicle and unloading it, I had to load it up again when he could had simply taken the bottles. I know for a fact that Oberweis doesn't have a limit on their bottle buy back policy because I used to get them delivered to my condo back when we lived in Chicago. I also know that the store doesn't have one because we've been doing this for 7 years now. The lady at customer service clearly didn't want to do her job and Bob's demeanor had us feeling/thinking that he thought we had stolen the bottle or something along those lines. Regardless this entire situation was unnecessary and we will return tomorrow to hopefully speak to another manager, if not I will personally reach out to corporate. In the 7 years I have been going there I have never had a problem with any staff members or any problem returning bottles. The entire store doesn't deserve 1 star because they are usually great but Vanessa and Bob's actions tonight have earned this 1 star rating and possible lost a family of loyal customers.
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September 2024 by Adriana Luna
I'm not happy with the the catering services counter. I went, asking to order chicken to buy for my dad's birthday on Saturday, when the associates behind the counter said, in order to buy chicken, we would have to order online and could pick up after 5pm. For hours, I have tried looking online to order chicken, only for multiple different posts saying that I can only order through the associates 24 hours in advance. I'm like, really?! If you didn't want to sell to me, you should've just said so. I remember coming to this place with my aunt and thinking it was awesome, but I no longer think that. Thanks for nothing.
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August 2024 by Tom Ortega
Bought Strack & Van Til homemade brats today. Brought them home ready to cook and SPOILED, 🤮
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June 2024 by minerva dado
It can be hard to shop here if you are a vegetarian, or a pescatarian (fish eaters, no meat). I have a houseful of both of these and we are always hoping that the Whiting Stracks will have College Inn Vegetable Broth, any vegetable broth in cans, and frozen salmon! Sometimes we don't want the salmon from the deli, either because we aren't going to eat it right away or because it might be out of our budget at the moment.
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April 2024 by Anni_eBell
Racist employees at this location
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April 2024 by A Mor
I bought a fried fish dinner there this afternoon and the fish smelled so disgusting! It stunk up my car and my house! I tried one small piece and threw the whole thing out! Never again!
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March 2024 by C Parks
They have a parking lot and the staff is kind and helpful. The produce was fresh and plentiful.
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March 2024 by Candis Novosel
2 Years in a row we ordered chicken for our sons bday party. One time in person and one time over the phone. 2 consecutive years our order was "lost" and not ready.I'd suggest ordering your chicken elsewhere when you have parties. Not reliable.
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February 2024 by STEVE 0
Tired of the cashier saying "do you want to round up your change".( Like my donation isn't going in vantils pocket.) Also there prepared food they have made at the deli, How long does it sit out? I've gotten sick a few times. Revised) why there's only one employee at the deli counter when it's almost noon?
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February 2024 by William T
The employees were nice even when it was late.
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February 2024 by Marco Moreno
Nice store everyone is busy sorkung there, but the register folks are nice
