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December 2023 by Wayne Gray
Right on target with the needed repairs. Brilliant ... friendly ... EXCELLENT!
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July 2023 by Chuck Hendrickson
Very flexible with scheduling. Fixed it right the first time too.
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June 2023 by Tom Kasten
Good people great service.
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May 2023 by Jody Stilwell
Awsome establishment very professional and premium work. Service top quality
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March 2023 by Agent Hurt
Went in to get timing belt and serpentine belts replaced. Got the car back and apparently the water pump pulley bolts weren't torqued down at all and lost 2 out the 3 holding it together. Serpentine belt slipped off causing issues. Called them up to say it was their fault because they worked on it last. They never called back. Ended up having to fix it myself.Services: General repairs & maintenance
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February 2023 by Joseph Seno
I’ve been dealing with Allen’s Automotive since they were next to Autos Unlimited. Larry and Jeff are both amazing mechanics. There’s not a shop around that I truly trust to do honest work and charge a fair price. If they did alignments I’d never go anywhere else. Keep up the excellent work!
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January 2023 by Dennis Stark
Very good trusted service. Backs their work.
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December 2022 by cat b
I had a great experience, I ran over something that damaged my car and I was able to get my car in quickly. A few days after that repair my check engine light came on, for something completely unrelated to my repair. I was able to bring my car in first thing that morning, and was back on the road in less than 2 hours, check engine light fixed. :)What a great shop with great people who care about their customers.
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July 2022 by Redemption Apologetics
Poor communication. Poor customer service. We went to this auto shop to install a new fuel pump system in our van. Turns out the van was in the same condition, and then the gas gauge no longer worked (which they did not mention at all, we had to figure it out). We tried contacting them, no response and no returned calls. This auto shop charged us over $600 (still the same issue with van, not fixed). So we went to a different auto shop in Monticello. They (new shop in Monticello not Allen's) informed us that our previous installer installed a "faulty" fuel pump, fuel pump system was junk (that was installed by this auto shop). So they (auto shop i n Monticello) offered to fix it. They fixed it properly and charged less money (little over $400). Moreover, they also fixed the gas gauge. We also had a 3 year warranty on the fuel pump, we returned it, lady at the desk said she would contact me when I will receive my money back. It has been 5 months and they still have not called me. Nor do they answer my calls or return my phone calls. Deeply disappointed. I do not recommend it.
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June 2022 by betty anderson
Wonderfulwill use them for future repairs
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May 2022 by Kyle Chumley
So I called this place, a woman answered, told her what EXACTLY I needed done. (Just a catalytic converter, already have the right part just not the time to do it) and she gave me a bunch of attitude, implying I cant tell which cat is bad. Which I do know, we bickered back and forth for a minute until I hung up. Service was terrible.
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February 2022 by kenneth roetman
They fitted me in on their busy schedule. Good people.
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January 2022 by cecil cochran
A great big thanks to Allen and the crew you sure did help me you guys are great people you squeezed me in and got me done so I could get out of town on time God bless you.. I made it to Alabama with that 350 Ford that you help me with. my exhaust about 4 weeks ago thank you sir thank you very much great people secretary was nice helpful the owner was nice and helpful the workers are nice and helpful all of them great people.....
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April 2021 by amanda conley
Great place, We have taken our truck there to get fixed two times , they do wonderful workSo friendly and doesn't charge an arm and a leg to fix our vehicles. I would recommend this place .
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November 2020 by Charles Spurgeon
Larry, Betty and their crew do an excellent job with this business...their years of experience show in everything they do. They're easy to work with, very flexible around your schedule...they will never blindly fix something that they happen upon, but are quick to touch base to let you know what they found; your call on how they proceed. What a auto repair place should be!
