AutoZone Auto Parts in Winchester, IN is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The store has a great team that always makes customers feel welcome and encouraged. Customers have praised the store's manager, Brad, and assistant manager, Lisa, for their exceptional service and dedication. Customers have had positive experiences with the store, including help with car issues, such as getting a car out of park, replacing lights, batteries, and other items. The staff has been described as helpful, kind, and professional. One customer, a former employee, is particularly impressed with the new store management and the overall condition of the store. However, there was one instance where a customer had an issue with the installation of windshield wipers. The customer was sold a set of wipers, but the employee did not correctly install them. This led to a confusing situation, with the customer finding the old wipers in the cowl. Fortunately, the assistant manager, Lisa, was able to resolve the issue by exchanging the wipers and properly installing the correct set. The customer was impressed with Lisa's professionalism and stated they would return to the store when she is working. Overall, AutoZone Auto Parts in Winchester, IN is praised for its knowledgeable and helpful staff, as well as its well-stocked inventory and clean store. Customers have had positive experiences and are satisfied with the service they have received.
Great place,treat a woman like they should,very nice.
September 2025
Harmoney was so helpful she was really informative and super sweet! She helped me with all the information about my tail lights and she was super communicative as well!
June 2024
Great team always feel welcome and encouraged me to pay it forward, and I always have been busy at my age ,Brain just has help me with part's for my f150 thanks again John Bryan Winchester