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April 2023 by Google user
Always quick and easy to deposit or pull money. Only thing I will say is coming from the small town of Albany where the girls are extremely friendly, I wish the drive thru girls here would be just as kind. They sometimes treat you subpar.
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April 2023 by Erika Ostrowski
Always quick and easy to deposit or pull money. Only thing I will say is coming from the small town of Albany where the girls are extremely friendly, I wish the drive thru girls here would be just as kind. They sometimes treat you subpar.
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October 2022 by kenny leatherman
Wow unfortunately not even sure if I was even here unless it was the ATM at CVS and that went very pleasant have a good day
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January 2022 by ZEEK THEFREAK
ANDREA IS THE ABSOLUTELY RUDEST MOST UNPROFESSIONAL EMPLOYEE AT THIS BANK . SHE IS UNDER THE IMPRESSION THAT ALL THE MONEY THEIR IS HER OWN AND MAKES DECISIONS BASED ON THAT . TANYA HOWEVER IS A BRIGHT LIGHT AT THIS BRANCH . SHE IS KIND AND PROFESSIONAL. IF YOUR IN SEARCH OF A GOOD BANK, THIS IS NOT IT ! BEWARE!
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September 2021 by Jason Hemminger
Northwest Bank loan department are thieves. They recently upgraded their online banking app. They “accidentally” took $2000 out of my bank account by electronic transfer. When I called to have it transferred back they said they would have to investigate it and “if” my account was overdrawn, they would send me a check back “in probably a couple weeks.”
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July 2020 by Tyler Giver
I miss Mutual Bank. Northwest just doesn't have the same customer support. I've had problems from day one since the buyout. I've had more problems in the last few months with Northwest as I did with Mutual over the last 20 years. I've heard many others say the same, including some of the employees. Unfortunately Northwest is gonna loose a good customer/customers. Gonna go with 3 stars only because they kept the some of the same employees. <3
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May 2020 by Angela Illarionova
Very bad bank. I was transferred from Mutual Bank where everything was easy to pay online. Now to get through you have to wait one hour. Every time I want to make a payment, I need to enter some codes again. I have never seen a more ingenious system to make a loan payment.