-
September 2023 by Judith Curtis
Jessica is absolutely amazing! She helped us out so much find the right unit, is very pleasant to do business with and saved us a lot of money too! Highly recommend this storage facility!
-
August 2023 by Jonathan Butler
Needed a spot to park my camper. Made the reservation online then went to the office a few days later to finish the process. Killian was in the office and was extremely helpful. He offered to take me out to the spot to make sure it would work with my camper, answered all my questions, and then completed the paperwork quickly. Very pleased with the entire process.
-
August 2023 by Angie Brinson
Today we finally cleaned out my elderly mom’s storage unit. It’s been a long time coming. I was worried because we didn’t have the key, but Jessica was amazing. Things went so much more smoothly than I had anticipated. She helped us and and went above and beyond. She even made arrangements for a family member to rent out my mom’s storage unit. Thank you, Jessica!
-
August 2023 by Tarra Blair
Jessica was very helpful in transferring me to a new unit. She was able to answer all my questions in a timely manner through email.
-
August 2023 by Nina Smith
Great place for storage or to park trailers! Highly recommend for Ball State students who just need a place to store room/house stuff during the summer or semester :)
-
June 2023 by Austin Nunemaker
Recently needed a place to story my belongings. I've had horrible experience in the past with storage rentals. Jessica the manager answered every one of my question and reassured me with such confidence that I have zero doubt my belongings are safe and sound. Staff is very professional, units are well maintained and the safety measures to keep your things safe gives you peace of mind. Highly recommended
-
June 2023 by Penny Renee Wooton (Princess P)
I have had some horrible experiences renting storage units but Jessica has made me see that there are some storage rental companies that truly care about they're customer's. She explained the Rental policy to me in plain terms and even helped me not make the mistake of getting one that was too small. Gave us some helpful tips on how to place our stuff in there for space saving and convience of the times we need to come get a thing or 3. Jessica thank you so much for helping me I know I was frantic about this whole situation and sorry if I bit your head off. You were such an amazing help to us.
-
June 2023 by Alicia Gamble
Hands down one of the best and worry free storage facilities I’ve ever used before. Not only is the manager Jessica helpful, kind and very patient. My belongs are stored in a clean and safe environment. Life can get flipped upside down very fast sometimes and she didn’t place any judgment or make me feel less of a human. I highly recommend SORA.
-
June 2023 by Zeke Town
Couldn’t be more impressed with the manager at this location. Jessica went above and beyond to make sure the whole process was explained thoroughly she even took the time to escort me throughout the property and showed me multiple different sized units to make sure I was getting the size that fit my needs. I highly recommend this business for all your storage needs. And if your in the Muncie area I suggest this location by far!
-
June 2023 by MidWest SoftWash
Jessica was outstanding and helped me with my storage needs and question. Extremely nice and professional.Thanks,ChristopherMidwest Softwash and Constructors
-
June 2023 by Billy Williams
Im very pleased to say happy with my storage unit and how clean and the facilities are being kept. I especially appreciate the professionalism in how Jessica treated me.
-
April 2023 by Ryan Elliff
Easy to work with and reasonable prices. The place is always very well maintained as well.
-
April 2023 by Circus Train Kid
Reserving the unit was simple. Many options to choose from. There was an issue with our first unit, and the manager resolved it immediately. We were able to move in same day. Prices, like most everywhere else nowadays, could be better.
-
March 2023 by Filthy McNasty
No cameras inside AT ALL, 1 camera outside at the gate only, theres not even a locking door, it just opens right up. Not even a lock AT ALL, just a door knob, it is NOT climate controlled on the inside units as advertised, no alarms or cameras inside units AT ALL. You're FORCED to pay for a lock that they give you and after seeing the inside of multiple units, there's a lock in an OPENED PACKAGE thats already been cut open, of EVERY UNIT, hmmmm verry strange.. NO WAY.MANY units robbed constantly and when asked to see the video of the gate after the robbery, you are given an OH WELL attitude and DENIED to see footage of the ONE camera at the gate....Many reviews are suggesting that the owners/ employees are the ones robbing the units.After paying for a unit and seeing that train wreck, I did NOT leave my property there and chocked it up to a loss of money and just left my money with them and left with my property. Look at reviews, you'll see the same.Beware of this place and stay away or just don't heed this helpfull warning and enjoy your property guaranteed stolen.Hope this helps the public.WARNING.
-
March 2023 by terry davis
Young lady was very pleasant, knowledgeable and professional. Very well versed in all aspects of the operation and just really friendly. Couldn't ask for a better experience in my opinion.