Great Lakes Ace is a friendly and helpful local hardware store known for its excellent customer service and knowledgeable staff. Customers often appreciate the immediate assistance they receive without the need to wait or search for help. The store offers a wide range of hardware supplies, including tools, lawn equipment, and accessories like license plate screws. Many reviews highlight the personalized service provided by staff members, who are eager to answer questions, understand customer needs, and recommend the best products. One standout experience involved purchasing a grill, where the store not only helped select the right model but also included free assembly and delivery, exceeding expectations. The store’s Stihl service shop receives high praise for its quality work; customers have noted that repairs are done quickly, affordably, and often better than expected, leading to repeat business and strong loyalty. Employees like Mason stand out for their knowledge and personable approach, making shopping more convenient and enjoyable. Overall, Great Lakes Ace is seen as a community-oriented store that prioritizes helping neighbors with personal service, quality products, and a welcoming atmosphere.
Ace is my favorite hardware store, and the one in Boone Village did not disappoint. My first Ace Hardware visit since moving to Boone County. Could not provide the service I needed, but gave me information where I could get that service. As friendly and helpful at this location as I've been accustomed to.
April 2026
They had what I needed and knew exactly where to find it!
April 2026
Got some light bulbs in here and other home things. Service was helpful. prices good. they had a lot of seasoning for the grill I was surprisesd to see all those. Had some flowers and garden herbs in front outdoors.
