-
July 2023 by Nicholas Demetriades
Do not bank here I waited 20 minutes to be seen and then 15 minutes to cash a check!
-
June 2023 by nick demetriades
Do not bank here I waited 20 minutes to be seen and then 15 minutes to cash a check!
-
May 2023 by Anwesha PalChaudhuri
The gentleman who assisted us was super helpful and patient, even when I did not know some of the pretty basic things !
-
February 2023 by Karl Cook
Easy and quick......I love it they still have actual people working
-
December 2022 by Hamza Dodin
Worst bank ever go to chase or first national banks way better
-
October 2022 by Irvin Molina
When too the bank todsy n tori was a great help she help me open my bank acount. She was fast n friendly
-
October 2022 by Norma Delgado
(Translated by Google) They take years to serve you(Original)Tardan años para atenderte
-
August 2022 by C Baker
Great service! Full service location.
-
June 2022 by Krista Kelly
Jessica was an excellent agent and very helpful in opening my son's first checking account.
-
April 2022 by Joe B
How can you not cash checks from a different bank? Lady didn’t even say she was sorry. Was just in there. She was very rude to me.
-
April 2021 by Katherine A.
Bank of American is establishing a brick and mortar presence in Indiana and this branch is part of that expansion. The offices on 421 opened recently with open lobby and drive through options. They have lobby hours six days a week which was appealing to me. In fact, they are two of six banks within a two block radius that offer Saturday hours. In addition, they have 4000 sites available nationally. There is also an ATM at this location. I stopped in to open account and found Relationship Manager Kevin Kennedy friendly and eager to assist. He spent time with me on two occasions to explain options and assisting with transfers. In fact, I'd say he went above and beyond to assist. The manager, Tosin Olajde, is also friendly and knowledgable. I'd rate customer service 5 star. This branch is offering specials for opening account at this time. Interest rates were slightly higher than other area banks. Maximum perks require opening multiple accounts. The building is traditional with small offices to transact business. This parking is easy to enter from southbound, but a little more challenging northbound with heavy traffic flow on 421. There is plenty of accessible parking. I found their website easy to understand and navigate. Information was current. Staff was wearing masks. There are face masks and hand sanitizer available at the entrance. They currently suggest making appointments for lobby visits but are flexible to walk-ins.
-
September 2020 by Krzysztof Sawicki
Construction delivery. No problems. In and out 30mins. Access from Nottingham way.