Express RV Repair is highly praised for its exceptional customer service, professionalism, and quick repairs. Customers highlight the team's ability to quickly diagnose and fix issues, often within a short timeframe. For example, one customer had their Fifth Wheel refrigerator repaired after another dealer failed to identify the problem; the team at Express RV Repair promptly assessed the root cause and corrected it, demonstrating their expertise and efficiency. Another customer experienced fast service on their generator, leaving with it fully fixed in just over an hour, and appreciated the team's willingness to prioritize their needs. The business also shows a strong sense of ethics and honesty. When a customer’s solar charging system failed while traveling, the team diagnosed the problem within two hours but didn’t have the part to complete the repair. They refused to charge for work not finished, which impressed the customer and reflected high standards of integrity. Additionally, customers note the polite and friendly attitude of staff over the phone and in person, making the experience pleasant. While they no longer offer mobile RV repair as of April 2023, the company is responsive and transparent about such changes. Customers also mention the team’s willingness to accommodate early arrivals and perform routine services like generator maintenance and propane topping efficiently. Overall, Express RV Repair is known for its courteous staff, quick turnaround, and trustworthy service, making it a top choice for RV repairs.
