-
October 2023 by Dyana M
This is my fist bad review ever! I feel terrible doing it especially to a small business like this. With my being in the beauty industry, I want this kind of establishments to thrive, flourish and succeed! I went here last night for a simple service. This place is expensive. Unpleasant atmosphere. Management and staff are unfriendly, unkind and plain rude. I hope they turn it around as I really am rooting for them.To your response below ??You are missing my point. I know how much a color change is especially around town. That’s what I do, I’m in the beauty industry (and it’s not $21, $26 with tip). Plus it has nothing to do with the money, trust me. Even if you had charged me $2, it’s your overall unprofessional attitude that I’m astounded with.
-
September 2023 by Julia Cote
I walked in hoping for a easy, and fun experience with a proffessional service. Unfortunately it didn't go that way. The lady that worked on me was a bit rude and a bit disrespectful. She told me that my nail would fall off on one of my fingers due to my nail being physically smaller than the rest to which I told her it would stay on. I told her of my experiences with other salons and that they never had any issues with my nails. She continued to tell me, more like demanded that it wouldn't stay on and told me that since I knew more than her I should go home and do my own nails. However that wasn't what disappointed me. She began to speak Vietnamese to the other workers (I know some Vietnamese) laughing and mocking my hand. I looked at her and and told her it really isn't that funny nor is it something that needs to be made fun of. She looked up at me and smirked. On top of that she messed up on my nails and when I asked if she would fix them, she only filed the sides instead of fixing the colors AFTER I asked multiple times for her to correct it.?to the owner:based on your reviews, it seems like I am not the only one who finds you repulsive. I am sorry that you are creating scenarios to "fit the crime" of what did not happen. Thank you for your response.
-
June 2023 by Kathleen Anderson
Unfortunately our overall experience was not positive. Husband was charged more for callus removal even though the quoted pedicure price was to include polish which he didn't get. Both nail techs we had did not make any conversation with us. It was $99 for 2 pedicures without tip. I always tip service people because I know they don't make much. But I won't be coming back. Gel polishing bubbling and chipped. Dryness and roughness back the next day. Not worth it
-
May 2023 by Angela James
This place is the worst! The technicians are so unfriendly, dont speak well didnt speak to me but to others white people they did! One of the ladies ran another's lady's water before mine. The older lady did speak and was very nice! I will not be back ever in life! I just dont like how people think they are privileged to act like this when we are patronizing their business??Service: Pedicure
-
May 2023 by Jenn
Unless you go to Amy, this place is not recommended. I’ve given it several chances and tried different people. Paid 100$ to basically get my nails painted. The girl was very short and rude when I spoke to her and the entire staff talked very loudly back and forth in their native language during my entire appointment. If you’re going for relaxation, this isn’t it. Barely a massage with my manicure and pedicure and the girls giggled and snickered about other clients the WHOLE time. NOT worth the money or the disrespect. Definitely Not for that kind of money.Services: Pedicure
-
May 2023 by Jen Michele
Night and Day difference compared to other nail salons. Kaitlin did a wonderful job. My nails were thick and pulling away from a salon I had been to and she removed with care and replaced with thinner nails that looked natural.
-
May 2023 by Ann Heathco
I love going to Tootsie's with my daughter. The girls take good care of us, and Kaitlin has the best sense of humor. She also speaks great English, which makes chatting so much fun. Make an appointment and whatever the special seasonal pedicure...it will not disappoint! I love how the TVs play peaceful scenes and relaxing music. The shop is clean and open 7 days a week.
-
May 2023 by Alexa Laser
I recently tried Tootsie Nails as it was recommended to me and I loved it! The staff is so friendly and they took their time on my nails. They did exactly what I wanted and loved the way my nails turned out. I highly recommend this nail salon!Services: Acrylic nails
-
April 2023 by Lynda Kelly
I unfortunately will not be returning. I was I. From out of town. I have family that goes here so I thought I wld try it.I had gel nails...they soaked them....which I would expectBut then also sanded all of the surface of my nails. The end result was good but I did get two burns from filing into my cuticle. I have two scabsAlthough they are not big....one week later and they are still sensitive.When i.mentioned she was filing my skin the tech mentioned..."just a little"Will not be returning.These are 2 different fingers.Service: Manicure
-
April 2023 by Sylvia Harris
I love it here! “V” and the team always take really good care of me. Love their sense of humor as well! Highly recommend!Services: Gel manicures
-
March 2023 by Kimberley Rusk
Always greeted upon entering the store. The service is amazing. They take the time to get to know what the customer wants and make sure it’s done right! I tell all my friends about how awesome Caitlyn and Tho are!Services: Gel manicures
-
March 2023 by Brooke B
Horrible job. Total of 10 min on my feet. Nail polish after 2 days is already chipped and looking nasty. They were not nice and didn’t take their time. This was for my moms 50th birthday and spent $200. What a waste.Service: Pedicure
-
March 2023 by Maribel Byrd
It was rushed. They didn’t do the service I asked for. Polish on toes was rushed with only one coat.The person doing the pedicure left without being done and someone else took over in a rush.I was very disappointed.Service: Pedicure
-
March 2023 by Yemi Burden
I always try to give a service/store the benefit of doubt when visiting even with bad reviews. I figure maybe they were just having a bad day and are not what the reviews say. However, I am very disappointed in the service I received at Tootsie nail. From the way I was attended to, to the services I received- it was like I was inconveniencing the tech. Suffice to say I won’t be visiting again. I’m not sure if it’s because I’m black (I try not to look at things through that lens) but whatever it is, your business is not sustainable if that’s how you treat your customers. Do better!LOL! I wish there's a way to reply to your response. You've never shown any remorse when you receive bad review or offer a way to do better. Funny, you suggest I improve my English - laughable maybe after you improve your writing skills. By the way, I have a Ph.D. (check me out on LinkedIn) so don't tell me to improve my English.Service: Manicure
-
February 2023 by Marea Houston
Lady Trucker here. While waiting on my load I decided I’d find a nail salon and I stubbled upon this gem. And I was sat in front of V and she did an awesome job got me in and out and my nails are lovely. She was so nice making sure I loved my nails every step of the way. I love a natural nail and she did great!! Thank you V!! if I’m ever here again I’ll be sure to stop by for another set!!