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March 2024 by Stephanie Colvin
Stephen was very professional and knowledgeable. Made the process for purchasing a new phone very easy.
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February 2024 by Frank Salvatore
Shawn and Stephen are extremely helpful. Highly recommend them when getting a new device.
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December 2023 by Bob M
In July 2023 I traded up to a iPhone 14 Pro plus. Paid for everything in store, was told my bill would not change. The very next bill was $40 dollars more!!!!! I also purchased a screen protector and was told it would be sent to me……..after several attempts asking for it I still haven’t gotten it. It’s now the end of November. They send me the advertisements trying to get me to buy another phone. No thanks.
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October 2023 by Joshua Taggart
I got exactly what I needed and more. Very kind and knowledgeable staff.
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October 2023 by Robert Weisbrod
Will never return to Spencer Verizon. The whole staff at this location is amazing and I will be a repeat customer.
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August 2023 by ZOSOACERO
The girl was very helpful. I needed a cord and a wall block for my S21. $69 and some change. I won't go back there again, I'll let my phone die and wait for something online to come in the mail. Anyhow, the same two items were less than $30 online. There not even OEM
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August 2023 by Kori Holldorf
Called as I was having some issues with my phone and talked to Ali. The sweetest girl I've ever had deal with a phone issue. She was super kind and very supportive. She addressed and walked me through on fixing the issue I was having. Great customer service! I'm not sure on her status there but her quickness and kindness definitely deserves some recognition! Get that girl a raise!!
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August 2023 by Anthony Schmitt
Trying to speak to a service representative at the store, to have our son, who shares a line with our account pick up a $10 Sim card, and I am not able to reach the store directly to verify my information so that he can save me time from missing work. I usually prefer to drive to an authorized dealer than deal with this store.
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May 2023 by Theran Goodale
I called into the store on a friend's phone after mine broke. The lady told me that they would be open until 6. I left work an hour early to drive there to get my cell phone taken care of so that I could begin my work day tomorrow without issues.Instead I arrived to a locked store at 4:06. Closing time said 7 on the door and the lady on the phone told me 6.Thank you very much for wasting my work day and time. I had to go to estherville. I wish I could give you 0 stars.
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May 2023 by Barb Meyerdirk
Alexis did an awesome job !
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November 2022 by Brian Thilges
Alexis was very helpful and thorough as we upgraded phones
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September 2022 by Taylor Price
Wow usually when I go into phone places they make me feel like I’m being dramatic about my phone! But I had just the best customer service with their rep Amanda she help me so much and even showed me things about my phone that I didn’t even know how to do! If I could give her a raise I would bless her heart for being so patient with me and taking her time never once made me feel stupid about my questions or anything!
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September 2022 by David Fair
excellentservice. recommend to all my friends
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September 2022 by Steve Olson
Very helpful got my phone to work again.
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August 2022 by Micah Rudolph
All the ladies have been so helpful, going above and beyond to help us set up new plans! Couldn't ask for better customer service!
