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December 2023 by Dawn Jarnat
I have been locked out of my account 2xs in 3 weeks once over Veterans 4 day holiday (Really?!). Mt daughter is a Vet and doesn't get 4 days off! I was not notified either tome and ALWAYS on the weekend. 1st time cost me 100s of dollars and moving!! This time can't buy food, register for class due by today. Cant speak to a English speaking human in America, and they are robotic in their answers and refuse to give branch number. I am livid and done!!! I am disabled and can't just hop in car and go to office to fix it
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October 2023 by Granny T
My debit card has been used 4xs in 2 months. I just had a new one 1 week ago, it was used, got a new card this tues( its Friday now) and it already has a block on it!
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October 2023 by B P
Missing payments from my online account (2nd time). Phones are down, can't contact anyone, and there is no notice on website or FB page. Members have to pay 5% to turn coins into bills or deposit them. Literally a bank (credit union/whatever) that doesn't take a cash deposit. Good luck.
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July 2023 by Michelle Fife Haggerty
They don’t do co-op shared branching anymore.
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April 2023 by Kennedy Vander Schel
Trent Davis and Anita(hopefully I’m spelling her name correctly). We’re absolute angels helping me. They were so patient and kind. The sweetest humans ever.
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November 2022 by Katie Anne
Great environment, With great tellers. Everyone is so happy all the time! They give out treats and drinks for all there members! Makes your feel at home!
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January 2022 by Jordan Boltz
I had 4 fraudulent charges on 3 different accounts. Some of the charges where in the same month. I had to go into the store countless times before I got what I needed. I have had my account for 11 years. I don't know what happened but I felt my money is no longer safe at the credit union so I'm leaving.
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January 2022 by Luanne Brendlinger
Chad Brewer with Community Choice Credit Union is an outstanding personal banker. We needed a home mortgage and he was efficient, responded quickly to calls and helped us close on our house by the deadline the seller gave us. Chad’s help got us into our house before Christmas this year. We highly recommend Chad at Community Choice for your financial needs.
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December 2021 by Corey Miles
It has been a struggle to get a qualified individual to talk with me. I originally went through them for the ease of using an app to pay my truck loan...that was a joke from the start ...took my money to Veridian . They also talked me into a credit card , then they switched apps with the credit card and I have not been able to pay my credit bill because the app doesn't work and I have not been able to talk to a intelligent person to help me fix the issue . Terrible experience so far . Will be taking my money somewhere else !
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September 2021 by Anthony Jensen
Really good customer service. But I will be looking for a new bank. This is the first bank I've ever been a part of that charges me money to transfer my money from savings to checking when I've run out of money in my checking. UNBanking my behind!
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February 2021 by Marcie Kellis
Great customer service always. Always there to help no matter what you need. Also my pet Lucy knows she is to get a treat at drive up window. Cute.
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October 2020 by Brooke Devine
We switched to CC from Affinity CU and I love it. Staff is always friendly and I never have issues.
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May 2020 by Debby Robertson
Very Friendly and most helpful under all circumstances!! Have Banked wit them for many Years!!
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April 2020 by Kaye Jones
Always nice, friendly, and professional. I have been with them for over 10 years.
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February 2020 by Eric Smith
One of the older Bank Managers is extremely rude, makes it seem that you are wasting her time.
