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July 2023 by T
Asked to speak to a personal banker two days ago on 6.20.23 and was dumped into someone voicemail and no call back as of 6.22.23.I called back on 6.21.23 and spoke to another person and was told, they are short of help at this back branch.This place is a joke!
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July 2023 by Joe
They are slow at returning calls and was told, the are short staffed.
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May 2023 by Kolton
Excellent bank to work with! Have never had any issues and the staff is super friendly.
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May 2023 by Anita Garlock
Worst bank - incompetent manager and staff. Makes many errors with YOUR money . Should be investigated by the state
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August 2021 by Connie Parkins
I always use their ATM machine when I need cash!
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January 2021 by Alex Agan
Worst bank ever. Try to call and every time I’m on hold it automatically hangs up. Trying to call about the SimplyMobile app and can every reach anyone on the line. I get it’s not just the Altoona branch. Just trying to see my money. Thanks for being the worst Community State bank.
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September 2019 by Brandon Hudson
Wondering why I'm having to eat an overdraft charge because the online banking is down and my deposit hasn't posted.
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July 2019 by Will Harwell
Incredibly rude to me after being a customer for years. Stating personal information out loud in front of other people in the middle of the lobby in Johnston. Then proceeded to tell me I was privileged to be able to bank there.