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February 2024 by Dustin
I visit here often. Being in the heart of altoona with really friendly staff willing to help at the drop of a hat. Everyone is smiling it's great. Plus they have a good selection of woodworking brands. Seems like they had an answere for all my questions. I definitely would recommend them.
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February 2024 by Steve Rivera
It's ok ... sometimes is hard to find someone to help you.
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January 2024 by Lisa Borkowski
Great deals on our clothes washer and dishwasher. We were ok with a dryer.
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January 2024 by Roary McGillivary
Friendly and helpful lumber Co.
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January 2024 by Kimberly Suckow
Today my husband and I went to pick up paint to finish a project around our house. We asked for a gallon size and Michael in the painting department had made a half gallon, we politely shared that we had asked for a whole gallon. Michael looked at my husband and rudely shared, “actually you said something for a small touch up”, we then shared it was for touch ups but still needed a whole gallon as that’s what we asked for. We kindly asked for a gallon and he refused to make one for us. It was made clear he did not want to assist us and we quickly left. Will not be returning.
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November 2023 by Michelle Beckley
We had the best experience with this store! The lady in management in the front tool area...name starts with a W ? She was amazing!And Zoe was awesome helping us in tiles and all the components we needed. They were amazing and we love this store!Thank you from Todd and Michelle
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October 2023 by Sqeeky Kleen
Sharkbite, for hack plumbing work till the pros arrive. Saved my butt after shooting a drywall screw into a copper pipe.
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August 2023 by Anna Russell
Husband and I bought a washer and dryer in Feb 2023, asked for the interest free on the CC. Something happened where we didn’t get the interest free. We didn’t realize til August 2023 somehow. Not upset about it, accidents happen, it’s whatever.Once we did realize it we called the CC company they sent us to the store.The store handled it very well! We really appreciated it, they are awesome thanks Mike and Tiffany!!!!
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July 2023 by Chris Hodges
Store was clean and staff very friendly. It was a little harder than normal to find staff when needed. But the overall experience was great.
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July 2023 by Jessie Richards
We just had a wonderful experience with Andrea Castille in the window blinds department!!! We didn't know what exactly we wanted or where to start. She made the whole process very simple and actually very fun! We'll be back as long as we're treated like that!!! Thank you Andrea!
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July 2023 by Julie T.
You Do Not support the military. Iowa NG is deployed right now and as a mom who has been helping my son fix up his house the Altoona Iowa manager won't let me use his military discount with using his card.
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July 2023 by Rich Palmer
Great store. Typically has what I need without an issue, and has a military discount. The older staff who are there are always helpful. I wish they could clone those individuals though, because done of the newer/younger staff don't have a clue most of the time.
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July 2023 by Nick Flynn
Customer service desk needs help.I’ve made three visits since my dispute started in Oct when I was overcharged $440 for items I returned. Each time I get a different rep and different explanation. Chris (she/her) says they must check to cameras to confirm I returned the disputed items. Older gentleman (asst manager) said they’ll look into it and took my number to call tomorrow (never happened) & Young friendly man with long hair tried to help for an hour which I appreciated, but then let asst manager take over which got me nowhere. Zero lack of accountability. I am giving 4 stars since the young man noticed the mistake and tried his best to fix and -3 stars to gramps and camera chris. Net 1 star.
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June 2023 by Maureen Backstrom
Their garden center was a mess. Dying plants galore. I couldn't find individual packs of flowers anywhere. Bought a few withering plants and left. Pathetic. I ran next door to Staples to get water. I was suddenly very thirsty. No water in their little cooler. Looks like Staffing shortages possibly.
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May 2023 by kathy payne
Got refused my military discount becuse my license didnt show me as a veteran. Ive never heard that before. My wifes name did show instead of mine so guess theres a fine line there as does this post. This if the first time out of years of shopping there i was denied.Thousands of dollars spent here and denied over a $2.80 discount they didnt want to honor. My sister is a buyer for Lowes. Irronic right? Crazy..$2.80
