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August 2022 by Chrissy C.
Waited in the drive thru line for over 30 mins for my blizzard to be half melted, they didn't hand it to me upside down like they are supposed to; plus all the food was cold and some of the fries were still frozen like they were not cooked all the way. I'm very disappointed.
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March 2022 by Kristopher N.
Asked to pull up in drive through Sat 20 minutes watched 4 cars with food leave around us. Went in 6 people in the back, one at counter manager standing doing nothing. Was told they would have to make ours again. Got a refund and left. They were staffed so short-handed is not the reason.
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July 2021 by Jake Small
Always a great choice for your ice cream and blizzard fix.
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June 2021 by Mitch R
Please be aware! Sunday night - only the drive thru was open - waiting cars may extend to the street. Relative fast service, so line did move, just don't expect it to move like that Chick-en place!. Food was exactly what I expected. Just be alert coming in or going out. It's a busy place.
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June 2021 by teri phelan-ruden
It was busy, it normally is, so we were ready for it. The staff normally works quick so it's not a huge wait. We only had fries an a cone, but they were good!
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June 2021 by Teresa Cruise
Allow at least an extra 15 to 20 minutes for drive through service. Best grilled chicken sandwich in town for fast food since real chicken although not listed on the menu. You may get fries when you didn't order. You may not get lettuce or tomatoes when you only ask for no sauce.
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June 2021 by Stephanie Bucklin
Overcharged about $10. I was told a bunch of nonsense to justify it. Got offered a free ice cream cone to compensate. Had to stand my ground to get refunded, and by that I mean I had to threaten to stay until I got my money back. Customer service and management could use a bit of coaching. Food was good though.
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June 2021 by Kasey Ahmann
It’s be nice if you could ever actually get anything from this place. Line is always a mile long and apparently now they set out cones so nobody can enter the drive thru after 8:40 when they don’t close until 9???? Ridiculous
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June 2021 by Jodi Jurik
Dairy Queen in Altoona is going downhill fast. This one has been bought out and have new owners as of end of April. The new owners stopped Dairy Queen from making cakes. They did not call anyone who had ordered cakes already to tell them that their kids were not going to get a birthday cake. Now today they are out of spoons and lids. And apparently they might not have gravy anymore, because instead of gravy it is water.
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June 2021 by Dylan Wruck
Horrible service forgot half of our order. Drink machine was broken so we only got water. Blizzard mix were scarce so we got vanilla ice cream that was half way melted before we got it.
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June 2021 by Robert Burgess
Arrived in the lot at 8:34 and sat in line for over 20 minutes. Got to drive up and they refused our order stating they closed at 9:00 (it was 9:03). We have going this DQ for over 10 years and this was our worst experience. They close the lot at 8:45, but they have always served those in the lot after the lot was closed. We will not be as regular as we have been. We went to Culver's for our ice cream and will think twice before going back to DQ.
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June 2021 by Bill D.
I gave this rating a two star because it's before 8 o'clock on a Sunday night there's supposed to be open until nine and they're standing at the street telling me that I'm sorry we're closed six people that are in line are the last ones to get served. Also their lobby and seating area is still closed you can't go inside and order or sit down you have to use drive up only.
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May 2021 by Nicole Tinker
I suggest when its 80 degrees outside you give people their ice cream after the food if they ordered food, and also if someone has to wait for their food to make sure you actually give them all their food. 10 minutes of waiting and $45 later i have melted ice cream inside my car on top of not getting all my food. And most the food we got didn’t look done all the way. Not happy at all with this experience.
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January 2021 by Christine Anderson
Not orange Julius anymore only DQ.
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August 2020 by Luke Matthaidess
The service was horrible. It’s not new. The girl would rather TikTok dance and forget half the order. Only reason I forgot is because you pushed 2 bags and box out the window and said her bye. Serious lack of leadership running this place.
