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February 2024 by Mike Weis
The young lady that help me was very helpful in matching my paint color
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September 2023 by Joe
Went to this store around 12:00 on 9.1.23 and they had 4 to 5 employees and not one of them waited on me or asked if I needed helped. Walked out and didn't purchase anything.Will go to another store but sure in the hell will not use the Altoona store.
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February 2023 by Sheri Grau
Employees are very helpful and the paint is excellent quality!! Kelcee was super helpful with helping me find the color I was looking for!
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May 2022 by Molly Mingus
The Manager Kevin has been nothing short of helpful in the times I’ve visited this store. He is knowledgeable on the product and provided excellent suggestions for my project. The store was neat and clean and staff was very friendly. Will definitely use this location as my go-to store from now on!
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April 2022 by Katherine Clark
Not a specific comment on this store but one for whomever is the regional manager. Understood that there is a paint shortage and supplies are limited, but there are 10 brick and mortar SW stores in the Des Moines area. Wouldn't it make sense to have one or two stores open and consolidate inventory instead of your customers having to go to three, sometimes four stores to get the right or enough paint? Every time I need paint, I have the same ordeal- asking the counter person to track down paint never helps, inventory is always off somewhere and having only one person at the counter wastes everyone's time. So frustrating.
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November 2021 by Vicki Short
Went in to find some paint, and nobody offered to come over and help. People came in after me and they helped them. So, guess what?? Hello Menards or Lowes!
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September 2021 by Joe Yacavona
Nice store but the paint is crazy priced.
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August 2021 by Bonnie Verburg
Sales associate was helpful, patient and professional. One of the best I've worked with.
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June 2021 by accplbg2000
3 different trips, total time(in the store) 4.5 hours4 different $30 cans of paint for TOUCH UPSWhich were wrong every single timeGot the same snotty, argumentative, mouthy, arrogant girl named Tiffany.Honestly had a much better experience at Menards, at least the people were friendly and tried to help. And they have $4 sample cans so if it's wrong your not out a bunch of money!!!
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June 2021 by Sue Potter
The employees did an amazing job matching paint from old cans (2004 and discontinued) from the previous house owner, so I could do little touch up jobs around the house. Very helpful and experts at their job! thank you!
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February 2021 by Audrey Jones
Very expensive...wait for a coupon.
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December 2020 by Scott Boire
Great workers and great leadership. My go to store for paint
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November 2020 by Zachary Sherer
Katlyn and the whole team there are great. The best customer service out of all my suppliers. Deliveries are always on time and orders are always accurate. Friendly knowledgeable staff.
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November 2020 by Sharon Vail
Great assistance as usual. Always helpful.
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October 2020 by Andrew Arrendell
I was moving out of an apartment and needed to touch up the walls with a specific paint color I did not have much information about. So I went to Sherwin Williams Altoona. The staff at this Sherwin Williams location will exceed your expectations! They were extremely helpful, friendly, and patient in helping me find exactly what I needed even though I could only provide limited information. Thank you so much!
