Tangled Tails is a trusted dog grooming, doggy daycare, and dog boarding facility located in Des Moines. The business takes pride in its commitment to customer satisfaction, ensuring that every client receives the services they expect. Many customers have shared positive experiences, highlighting the friendly atmosphere and reasonable prices. Dogs are well cared for, and the grooming services leave pets looking great. Customers have noted that their pets are always excited to see the groomer, showcasing the love and attention given to each animal. Additionally, Tangled Tails demonstrates understanding and flexibility during unexpected circumstances, making it a reliable choice for pet owners. With a satisfaction guarantee, Tangled Tails has become a favorite among dog owners in the area. Customers have praised the online scheduling and services, as well as the pleasant experience when communicating with the staff. The grooming services are described as fantastic, and the customer service is commended. One customer, who had a negative experience at another groomer, found Tangled Tails to be a game-changer, as the staff reassured them that medication was not necessary and explained the risks of over-medicating dogs. Their dog now happily jumps into the shower and is in a good mood when picked up, with the customer expressing gratitude for finding a place that truly understands and cares for animals.
My grand dog loves going here for doggy daycare.My daughter drops him off and he gets to play with his friends for a few hours while she goes to lunch or runs errands
June 2024
Super friendly staff, and very good with our dog, who is nervous when he is boarded
March 2024
Awesome people! If your dog is timid this is the place for them. They were so patient! Excellent customer service. I can't say enough about the wonderful staff.
