-
October 2023 by Josett Whalen
I purchased four custom rattan chairs. Wendy and Maggie went out of their way to help me get them delivered to my home before a very long distance move so that the movers could ship them with our household goods and avoid very large shipping fees. The chairs turned out beautifully and work very well in our island home. I would highly recommend working with this company!
-
October 2023 by Tita Sokoloff
I purchased a duvet cover and several shams online after speaking with customer service on the telephone. Service was excellent and the products arrived quickly. I was very happy with the purchase.
-
October 2023 by Cheryl Papineau
I had a great experience with American Country Home. I purchased the Sika dining chairs and ACH's price was the best the product was in stock and they shipped it to me without issue. Highly recommend!
-
October 2023 by Andrew Schwenker
We had a horrible time with this company. We were never notified of when our item shipped. One day, we got a call that it was on a truck to be delivered THAT day. We were out of town on vacation and the company was not helpful AT ALL. The way the item is “distressed” makes it look like someone peed on it. We now have to plan to paint it. I would not buy anything from them ever again.
-
October 2023 by Stephanie Bloomfield
Order was as promised and delivered ahead of schedule. Comptoir de Famille table linens were authentic high quality from France. Highly recommended
-
September 2023 by Judy H
I bought the pencil post bed and am very pleased with it. I got it unfinished so I could stain it the color I needed. The service was excellent. I had one contact person which was great because she could follow the whole process through, answer questions, as well as make some customized adjustments so it would work with my adjustable bed. We've had the bed a couple of years now and it is very sturdy and beautiful.
-
September 2023 by Carol Henderson
I love my cottage style (Alex Townhouse) slip covered sofa. It is sturdy and very comfortable. I purchased the 100% cotton fabric (Kenney Natural)and three years later it still looks good after multiple washings. My favorite part is having the option to get a set of new slip covers if they are needed.
-
September 2023 by DC Shines
Marble Bistro table arrived safe and sound. I’m very please by the solid quality of this product. I certainly recommend ACH! The table was back ordered, however, customer service and communication was timely and outstanding. Thank you!
-
September 2023 by Roberta Watson
Beautiful slipcovers! I have loved my Four Seasons sofa for years and now it has fresh new makeover. Thanks!
-
August 2023 by Lori Kleem
Talked to Maggie after searching an item online I had previously ordered with another design center it arrived broken and the design center decided it was too fragile to ship again so I found American country home store and noticed they were charging twice as much for the same thing however they had a price match guarantee I sent them my original receipt for the same item picture on the receipt also exactly the same they literally said they could offer me 10% off not a price match and then said “just order it from the original store” so not even close to a match. I did find it for just about $200 cheaper with free shipping and no sales tax I’m willing to pay for quality pieces however the prices this place is charging is beyond ridiculous ! Do your research first before ordering here! Bad experience
-
July 2023 by Daniel F.
Cabinet arrived damaged on the corner. The cardboard box had a hole in it, the paint and wood on the corner of the upper cabinet was damaged. I took pictures and called American County while the boxes were still on the ABF Freight truck. I was told, could I live with it, or could I fix it. To that I said no, I didn't pay for a damaged cabinet, could they send a repair person to fix it? They said just refuse it, which I did. Two days later I get an email saying the damage was not bad and they accused me of having buyers remorse. The MFG, David Lee Furniture in an email, said the damage was "not that bad", and the buyer had buyers remorse. They were going to charge me a 50% restocking fee. I responded with just fix the cabinet, we want it, but undamaged. They agreed, gave a $300 discount and made sure that I knew it would cost them $300 to reship it. While this had a good ending, Asking a customer to live with damage, then threatening them with a 50% restocking fee is not a good business plan. Make sure you read the fine print with them. And we will NEVER use them for future purchases.
-
July 2020 by SGlatinofan
Nice Furniture!
-
June 2019 by Brandy Miller
Drove over an hour to find out they weren't open even though their hours state they were. Won't be returning.
-
January 2019 by Laurie Antonelli Epp
Thanks so much for finding the Joy bowls and sending to my daughter for Christmas!! Very helpful and kind people work here! Thank you for another great experience with your company!!
-
November 2018 by Clark Helms
I loved this store and this bed so much that I bought the bed! Located on Main Street in Ames it is easy to find parking close to your destination. In the store, most items are for sale but, very attractively, tags do not litter your purview of all the interesting offers! It is really a thrill, see the staff for more information and a no pressure, non-guided tour!
