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February 2024 by Carl Musser
They know their stuff especially Shawn
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January 2024 by Md Anwar Hossen
Good source of auto parts
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January 2024 by Kathy Herman
Friendly, helpful staff.
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November 2023 by Inner Wisdom
Extremely helpful, efficient & pleasant!!!!!!! Very satisfied with purchases and my experience. Thank You AutoZone!
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November 2023 by Robert B Wilson
Decent parts at reasonable prices. Friendly and helpful service. I have no problem recommending autozone for some of your parts needs.
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November 2023 by Bristal Waldera
They are convenient, decent prices and It has the parts that we need.
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October 2023 by Michelle Fields
Had exactly what we needed with great customer service
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September 2023 by Malkijah Rashad
Very good service at this location. The people were really helpful and very knowledgeable.
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September 2023 by Grace
Thanks to Harrison Lee I got my battery problem figured out in no time! All surrounding auto stores didn’t know what to do! Great service!! Thank you Harrison
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July 2023 by Richard
This location in Ames has a positive goofy vibe. Loved my visit.
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July 2023 by Don Gardner
Ames, Iowa AutoZone is outstanding! Specifically, Jay and Tricia. Both were my customer service reps this evening as I rolled into Ames, Iowa from Colorado Springs, CO. As I drove into Ames, my engine's responsiveness started acting unusual where the engine wasn't accelerating appropriately as I pressed the accelerator. As the engine began it's sporadic hesitation, the check engine light came on. This was a very nerve racking situation because it's 6pm Saturday evening and I have to drive to my destination the very next morning, with several kids, for a 3 day wrestling camp! With the check engine light on, I drove to this AutoZone where Jay and Tricia immediately assisted me by getting me an OBD II Scanner so I could start trouble shooting the check engine light. Turned out, I had a faulty Crankshaft Position Sensor! YIKES! Replacing this component isn't the easiest because it's located deep inside the engine bay. Again, it's approx. 6pm and this AutoZone closes at 9pm. I'm now racing against the store's closing time and the sun going down, making visibility extremely difficult for where the sensor is located. For example; replacing this sensor involved me having to raise the vehicle, remove the front passenger wheel, removing the wheel well shroud, moving an O2 Sensor wire and brake line for easier access. As I attempted to raise my vehicle, the jack handle (from my vehicle's tire change kit) broke! YIKES! Jay and Tricia immediately assisted me in finding a suitable replacement jack and leant me several tools I needed to complete the job. Initially, it appeared they had the replacement sensor I needed in stock, but after several attempts of me attempting to connect the wiring harness to the replacement sensor, we learned the new sensor wasn't the right one, even though the part number was correct and it looked almost identical to the old sensor. Even though their store did not have the right sensor, Jay and Tricia worked tirelessly calling around until they found a store that had the right sensor. Additionally, because my vehicle was disabled at the moment, Jay drove me to that store and waited for me until I got the right sensor, then he drove me back so I could finish the job! Thankfully, I was able to finish the job before the store closed and the sun went down. If it weren't for Jay & Tricia's immediate willingness to help and can-do attitudes, I would have missed the reason I drove to Iowa and wasted several days and hundreds of dollars. Jay & Tricia's professional and service before self approach to customer service has me very thankful I choose AutoZone for my automotive needs.
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June 2023 by Samuel Shanes
Well stocked store with nice staff.
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March 2023 by Kerry Button
Advertising a manager special but when you buy it you only get the oil and filter not any of the other items that are supposed to be included.
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February 2023 by Ron Blanshan
The person who waited on me did a great job and got me what I needed a carrier baring thank you
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February 2023 by Eros Goat
Oksana and Jay helped me so much tonight and saved my life. They’re wonderful workers and did everything they could to help me.
