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April 2021 by C Austin Kelsey
Very pleasant experience so far. Bit of a hiccup setting things up, but technology can be a fickle mistress. ? Dustin got me squared away and took the time to explain things to me and even took the extra time to find out the things I needed to know 100% for certain by checking on transactions of similar accounts to make sure I wouldn't run into issues.He also assured me personally if I had any issues he would remedy the issue himself. Now that is what I call customer service! From the initial phone call where he told me to give his name when I came in, to following through despite having to call another office due to computer issues, and finally having to do my application process from scratch, oui!Thanks Dustin!!
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December 2020 by Stephanie Gunderson
Unfortunately I can not say I had a good experience at Banker's Trust - the service was so poor, often times I could not get anyone to answer an email or phone call, and many of the policies are not in favor of the customer.
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July 2019 by Wesley Wood
Friendly and nice!! I like Bankers trust bank
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April 2017 by Mary Wandling
Their mortgage service agents were very professional and helpful. When looking to refinance, I helped another family get a much better value for their existing home. It was an excellent experience.
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July 2016 by Scott Kath
Great local bank Ames
