Brown's Heavy Equipment, Inc. is highly praised for its excellent customer service and efficient parts department. Reviewers appreciate the staff's professionalism, knowledge, and willingness to assist, with specific mentions of helpful employees who ensure accurate orders. The company is recognized for its prompt communication and coordination, making it a reliable choice for customers, even those located in the Caribbean. Although some parts may not be immediately available, Brown's staff actively seeks solutions and keeps customers informed. With competitive prices and a strong commitment to service, Brown's Heavy Equipment is recommended for anyone in need of heavy equipment parts.
I have ordered from them online multiple times. Very good.
February 2024
Very happy with the parts department and the way they handle mislabeled parts. Jr. the warehouse manager is a man of his word and did everything he could to help get my customer back up and running in a reasonable matter of time
January 2024
Called about a part for a scissor lift. Friendly and helpful. They didn't have the part, but checked with their sources and kept my number in case something showed up. Definitely recommend.
