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February 2024 by Sue Pepper
Always love shopping there
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January 2024 by Cody Menting
Black Homeless man that always in there is hilarious. Always makes for interesting time
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January 2024 by Audra Kramer
This store was a mess when I visited. The shelves weren’t stocked, the workers were talking more than working, and the card machines were incredibly slow. Fortunately for me I was able to find a different version of the product that I was looking for during my visit, but if you were going in looking for a specific product you might be in trouble because the shelves were so bare.
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January 2024 by Brandi
Great Christmas selection and prices. Kudos to the employee at the register tonight. When I went to leave my car battery had died due to "someone" leaving my headlights on. After several attempts to find a jump I went inside to ask the employee if he had jumper cables and he did not. However he went out of his way to find someone in the store that did. Great customer service!
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October 2023 by Mike N
The only store that carries WBC soda.
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August 2023 by Kim Alleman
Very neat, friendly staff but, oh so uncomfortable. No air-conditioning? Glad I visited in the morning.
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August 2023 by Tiffany Joiner
8:30am..store still isn’t open..Should be open at 8am..Very unprofessional…
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July 2023 by Qusai A
Extremely bad behaviour by the cashier, just cause my wife is a hijabe, don't go if you're not white basically
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April 2023 by Casey Riker
The store was very messy and had pallets of unopened products all over, and they have been there for multiple days. Many of the products on the shelves were still in the cardboard package that the products come in, just with a hole in it.They have many cashier stations (maybe 8?) and there was only one open. I don't blame the staff, as everyone is understaffed. This poor woman seemed to be working alone, and there were more than 10 customers in the store shopping, and 6 (including me) in line to check out.The staff working today was not friendly and didn't smile or say anything. But I probably wouldn't either in that situation.
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April 2023 by liz lei
I don't write reviews but bruh when I tell you this old hag ..My friend simply said hello (which honestly he shouldn't have) ..it said nothing just gave us a dirty look ..she didn't tell us our total nor did she give us our receipt until we were almost out the door then it yelled if we wanted the receipt. If you are that miserable stay home. Idk how's she gotten around life like that. Id be sad too tbh they need a new employee
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April 2023 by Hope Strobl
Overall, I love how the store is cleaner and more organized than Dollar General or some other stores but the employees could definitely watch what they're discussing with other customers when there are others around. I shouldn't hear the word 'douche' 9 times while I'm standing in line
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February 2023 by Ashley Grady
Amber, an employee found a wallet then gave it to the wrong person. ID was in the wallet, did she apologize to the customer about the mistake no, instead she gaslight him saying he picked it up. The rudest experience I have witnessed.
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January 2023 by R
I hate to write negative reviews and always try to find the positive in the places I go, however, this particular Dollar Tree in Ames has some DRAWBACKS. Some Employees are unfriendly and sarcastic and some are even racist. The manager is nice however a couple ladies don't take the time to even tell you where products are and give very sarcastic responses. The store smells weird but you will get used to it in a couple of minutes. The items are generally well arranged and presented. I hope new employees can be hired and trained for better customer service
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January 2023 by Kyle Lee
I hate to write negative reviews and always try to find the positive in the places I go, however, this particular Dollar Tree in Ames has some DRAWBACKS. Some Employees are unfriendly and sarcastic and some are even racist. The manager is nice however a couple ladies don't take the time to even tell you where products are and give very sarcastic responses. The store smells weird but you will get used to it in a couple of minutes. The items are generally well arranged and presented. I hope new employees can be hired and trained for better customer service
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October 2022 by Evelyn Hudson
The store is very disorganized its hard to find the products they do have but the Ames store in particular seems very lacking in inventory compared to other Dollar trees in say Ankeny or Des Moines. It used to have pretty good stock but it has gone downhill quickly. The store has had a rather rough smell since day one that hasn't gotten any better with time. The floors are very dirty so that could be one source. The staff can be quite friendly depending on who you get but some are also very stand offish which is not a good personality for retail and definitely doesn't draw more business. All in all it's just not a good experience anymore at all.
