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December 2023 by Tanya Campbell
Extremely helpful manager and clerk. We got a live Christmas tree 20 minutes before closing with excellent assistance and happy smiles! Highly recommend.
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June 2023 by Margaret Alexander
The employees are always so helpful and the service is great. They also have a huge selection of plants
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May 2023 by Jim Twetten
More expensive than box stores, but staff are more knowledgeable and the products generally are better.
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October 2022 by Jannie Heath
As a former plant killer, I deeply appreciate the patience and education I received from this center in teaching me along with YouTube on how to nurture my plants without killing them. Over the years, I have successfully kept ALL my plants alive and healthy but am still horrible at transplanting them. Yesterday, myself and another customer received the worst customer service ever! I walked in the store with my purple waffle plant and new hanging pot. The new employee did not know Earl May provides repotting services without purchasing a plant or pot for a fee. His boss, an older man, told me that I had to buy a pot. I explained to him that I paid a fee two days ago and am a regular customer. He was clear that he would NOT repot my plant without a purchase. I asked this supervisor to contact the owner because he knows me as a regular customer. After this statement, the supervisor begrudgingly repots my plant. Another customer who was admiring my plant purchased a miniature size of it and asked the supervisor to help her find a larger pot. He told her several times that she can keep it in the pot it's in but if she changes her mind, then she can come back to have it repotted. He never bothered to show her the variety of pots that she could purchase for her new plant. This supervisor had no interest in providing us ANY services and made me feel like we were annoying him. When the supervisor finally decided to transplant my overgrown plant into my new hanging pot that I bought elsewhere, he said he had to crack my old pot to remove the plant which I thought was strange but just wanted the services done. When he brought my plant out from the back in my new hanging pot, my branches were ALL limp. I have attached a picture of what I walked out of the store with to prove that this supervisor had absolutely no interest in providing proper customer service to me. I cannot believe I was treated this way! If this had been my first visit to the center, I would NEVER have returned. This is the first time I have ever been disregarded in this store. I will also send this message to your customer care email so you know how badly I was treated.
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September 2022 by Derek zerr
Great people, I buy bug spray for around my house and it works great. Get Super Eight if you never want bugs in your house again, stuff is like magic.
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July 2022 by Teresa Wright
The person working the front counter was horrible. We asked if they had coco coir and his response was I don't know. And proceeded to just check us out. No offer to see if someone there knew if they had what we wanted. Just rude.
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May 2022 by Jayne Hamm
Very pleasant sales Rep. Very helpful and good ideas.
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April 2022 by Emily Elizabeth
So many beautiful plants here (a little more expensive it seems than other Earl Mays) but lots of unique plants and the employees really seem to love their jobs.
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April 2022 by Kevin Ericson
Picked up some sunflower seeds and found a nice hat!
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April 2022 by Gearrard Holmes
Some of the nicest and most kind hearted people you ever could meet!
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March 2022 by Anna Brinkmann
Staff is friendly and will go the extra mile to figure out what your plant needs! If there are issues with them being sick or pest/insect control issues. Will suggest the right chemicals and products to use. And make sure it's pet friendly.
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November 2021 by Jacqueline Parks
Great selection of indoor plants and knowledgeable and helpful staff!
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August 2021 by Kelly Taylor Kruggel
Madison was so friendly and helpful!! I got a couple new plants. It would be nice to see more specialty plants. Most are very general and can be purchased at big box stores. Prices are higher than average. Plants are healthy and displays are organized and clean, so worth the additional price.
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August 2021 by Dave Amhof
We thought that this garden center was well stocked and had many interesting plants that we don't often see. Definitely worth a stop.
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August 2021 by Elizabeth River
Fun to visit Earl May Garden Center. You would not believe all the beautiful pots they have. Still quite a few garden plants and trees to purchase.
