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August 2025 by Erica Rogers
I shop here frequently. Today I went and they have a new pricing system that is absolutely ridiculous. The prices have already been steadily increasing over the years but today was crazy. Over $8 for a used children's dress?? That Goodwill got for free??? I'm so disappointed in the obvious greed of this conpany.
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June 2025 by Sheri Koger
I want to commend a nice young man that helped me today, the receipt says CADEG.. he was very friendly and professional and really made my experience fantastic, also found some great treasures!!
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April 2025 by Jake Schattner
Rodent droppings in kitchenwares, not a good look
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April 2025 by Derek zerr
I've found some cool things over the years at goodwill! I love the organization they have, and how they are pulling new items out to the sales floor all day.
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April 2025 by laig 46
Prices were high. Went looking for canning jars. $3.00 apiece for used canning jars? smh.
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March 2025 by Trinity Reichart
i love shopping second hand and this location is really close and convenient, but last time i went in i could hear two employees loudly talking about their “drugs of choice” and had a very audible conversation about different drugs they have done or like to do. there were young kids in the store who could hear everything they were saying. it was beyond unprofessional and uncomfortable to hear.
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August 2024 by Teffiny Woods
Lots of variety of clothes etc.
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August 2024 by Oscar Jabyer
God, this man believes that things here are new and have incredible high-priced prices. I do not recommend this place. They have things that are more expensive than in stores. For God's sake, that's why the merchandise doesn't run out. You should be a little more sensitive and see what you're going for. to buy something used, not new, I go several times a week and everything is very expensive, the employees are in a bad mood and they don't help you and they should reduce everything so they can really sell, it is better to save salvation army, cheaper
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July 2024 by Giovanni Correa-Quinones
Pretty nice store to visit! I didn’t find anything for what I needed but I can see myself coming back and finding it. A bit pricey in my opinion
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February 2024 by Jill Gaines
They have alot of nice items but a bit over priced!!
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January 2024 by Ashley Dykes-Nielsen
The store is in an odd state of every size mixed together in the clothing. And then when my mom paid she didn't notice she was charged for jackets for the long sleeve shirts & the flannel shirt she got until we got home. So when I called there the next day, I was given the run around. I tried calling a couple more times, but nothing's been done & it's 3 weeks later. I know it's only $20, but still it's $20! She hardly buys herself stuff ever so it just is truly upsetting. We will probably stick to Ankeny Goodwill where it's more organized & the cashier's ring up stuff correctly. The stuff we did get was cute and nice, but it was also kind of expensive. I bought a 6-pack of socks at the store, which still had tags from the original store on. The store tag & Goodwill's sticker were for the same price! I thought this is a used/ discount store, yet here they are selling items donated for the same price they're sold for originally. I thought that was a shame.
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October 2023 by Brooke Willson
Employees are always pleasant but this store seriously need to re-evaluate their pricing. A good number of the items (most kitchen supplies, electronics, and some of the clothes) could be bought for less, brand new.
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September 2023 by Allison Lambin
Diana was so rude.
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June 2023 by Rose Lisa
They STILL do not let customers use the dressing rooms. This seems like a predatory tactic as they also do not give money back - only exchanges. Unbelievable goodwill of Ames forces you to buy the product, take home, try on and then attempt to return for another item that may or may not fit - thus repeating the cycle. Shame on you!
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April 2023 by Luke Knowles
My satisfaction with this store cannot be overstated. I LOVE THIS GOODWILL! It is one of the best in the business. Clean and well-organized and the staff is always friendly. They draw donations from the highly generous local community and you can always find superb gems in the mix there. You won't regret taking the time to stop in.
