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September 2019 by Megan Ostermann
Just wanted to say thank you for the excellent service in Indianola opening a child’s savings account and CD. We appreciate your staff looking into all our accounts and providing short term saving investment options. Much appreciated!
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August 2019 by Mackenzie Rooney
For loans they are a joke. Idk what loan officer “helped” me today in the Clive office but that’s exactly what she didn’t do is help me. She didn’t want to help me at all. I told her exactly what i was coming in for and she didn’t want to get any of my information from me to help me out. Greater Iowa probably should look into hiring loan officers who want to do their job. Advice to lady, be more empathetic to people who are coming in to try to better their situation don’t be a dick
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August 2019 by Amber Slye
opened accounts at indianola location. Alyssa was great setting up but was never told you cant deposit CASH through the atm to checking. charges to close, to open and monthly. i work during all their business hours so i was required to get off early to close account. i went to close my account one teller was busy the- other was on a personal call for over 20 min then cried in bathroom for 10 while the line pulled up. Very disappointed in this business . complete waste of my time and hard earned cash.
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July 2018 by Steven Robbins
Absolutely the worst financial institution to deal with... they turn an otherwise simple vehicle loan into a week long process. Can’t wait till I don’t have to deal with them anymore..
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April 2018 by Cesar Pelaez
If I could give negative stars if I would. Problems started a couple month ago with one of their reps, Adam I believe, being extremely rude and trying to place blame on us because the Des Moines branch failed to update our insurance info even though we gave them all the necessary paperwork. We where accused of never having insurance and they tried to charge us for the insurance they put on our vehicle because of their mistake. Finally after our insurance agent got involved th
