-
October 2021 by Karlee S.
Miss Madeline Ladehoff was such a joy when she made me my double venti cold brew iced coffee frappe with 4 pumps of white mocha, 4 pumps of caramel with sweet pumpkin cream foam and choccy chips and more caramel, shaken not stirred at th
-
September 2021 by Steven Smith
Customer Service Focused
-
July 2021 by Mutahira Khilji
Tastes so bad. Too Sweet n more like a betty crocker.
-
July 2021 by Sardar Bilal
Their chocolate fudge cake mostly sugar and can’t even taste any chocolate. Just horrible and waste of 20$ !
-
December 2020 by Timothy Payton
They should teach their employees about customer service. Today I was told by an employee that it was not possible to use any form of electronic payment to purchase breakfast in house and she was not even willing to try. I have used it there many times to purchase the same meal on the same phone. Sad performance Hy-Vee.
-
November 2020 by Jennifer Wood
Went in there 3 different times in a 2-3 weeks time span to order a cake and cookies for my graduation and got no help at all. Not even a hello. Was even looking at the cakes, the book of cakes, and the kiosk. And when I did get help she was very rude and didn’t seem to want to help me at all. Took my order to a different place and came out more than thrilled; will be going to there from now on. It was amazing! Will not be recommending this hyvee to any of my friends or family members
-
March 2020 by Google user
The store is under remodel. The layout changed enough that it's harder to find the everyday items. The aesthetics are what makes it a 3 instead of a four.\ I passed 4 employees and not one asked if I needed help finding anything. The cashier is the only one who asked.\ This is not normal for this location.
-
October 2019 by Stephanie Imhoff
The store is under remodel. The layout changed enough that it's harder to find the everyday items. The aesthetics are what makes it a 3 instead of a four.
-
October 2019 by KJ J.
The only pharmacy I will ever go to, Hyvee west pharmacy. I've picked up my prescriptions here for 5 years now and I am always impressed with their quick service and now they even recognize me. I moved recently so it was a little out of my way anymore so I tried switching to CVS and it just wasn't the same. I don't even care if I have to drive to the opposite side of town for my meds, it's always worth the trip. And the drive up window is a huge plus. And if I have time to burn or need a few groceries, I'll go in and grab a Starbucks drink too. If you want fast and prompt service, I recommend them.
-
August 2019 by Stewart Anderson
‘‘Twas late upon a midsummers night, suddenly stricken by the cravings for a frozen delight. being light of coin and low on gas I spotted a building with a front of glass the brow of which boasting, “Hyvee gas.†Having heard tell of their ice cream machine the like of which could put flavor between each swirl within a cone or dish and thus with this my only wish. With foot of lead and focus of steel I swiftly maneuvered the steering wheel. Into the drive I nearly crashed but stood un-phased was the stony edifice. I strode within and forthwith spied a single worker stood solemnly inside. Past the worker and many aisles I found the machine it brought me a smile, but just as soon as it had graced my face I frowned a little a saddening case. For there enclosed laid barren the dispenser of cones. I called the attendent who quickly complied replacing the cones that were not found inside. I smiled and thanked him he mumbled a reply finally satisfaction for my stomachs cry. I grasped a cone and presented it to the nozzle from hence came flowing a glistening waterfall. the soft serve christened with a bubblegum flavored swirl came at the low cost of .99 cents and this I dubbed too little an expense. For the ice cream itself being basic indeed was far better than that lowly price I concede. I payed my bill and hurried away my gluttony satisfied another day.
-
January 2019 by Julie R.
First, this is NOT the west Ames food store, but the EAST one. Second, while I have loved the food at this store in the past, we got a couple items that were very disappointing. We went to the food court and got some Chinese food, the lomein had NO veggies in it. It was simply spaghetti( never had this before!). It was blah. One of us got the orange shrimp($1 upcharge) and the other got sesame chicken. The sesame chicken was good, just like it always is. The orange shrimp, however, was TOUGH. Most of the shrimp were out of the breading and were cooked to the LEATHER stage. While I do like beef jerky, I don't like my shrimp to taste or have the consistency of jerky. I ended up eating my friends chicken with them. The cost? Right up there with Panda Express. But Panda Express has a drive through. As for the store. Clean. The staff was friendly. Family friendly. Lot parking. Marcy'sDinerTantrumScale 5/5- NoScreamingKids.
-
September 2017 by Shelbz
Nice staff inside that keep the place nice and clean.
-
July 2017 by Deborah Harbison
Great place! Awesome friendly people! Super clean inside and out, and employees are always working hard to keep it that way.
-
June 2017 by Caleb Neff
Stopped here twice, both times they had gasoline. Very convenient to have gasoline when I need to put that gasoline in my car. Gasoline works 100% no funny business here.
-
November 2016 by That One Dude
Friendly staff, very clean place, E85.
