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January 2024 by Travis Lenig
Freaky fast and friendly staffYa all should know the grub no other chain can keep it fresh fast and grab yourself a dill pickle they are
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June 2023 by Alec Bloss
Food is always good. Not necessarily the fastest Jimmy John’s around, but the folks there do try their best (and if you’re gonna complain about waiting at Jimmy John’s, try sitting in the Duff ave McDonald’s at rush hour. You’ll stop complaining real fast). Ordering ahead on the app usually means it’s almost always ready when you get there, unlike a lot of restaurants in the area that wait for you to get there before they’ll start (looking at you, pancheros).Also 6/5 stars for the Jurassic drive through window.
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June 2023 by Jennifer Folkerts
Lobby closed and door locked because of staff shortage. Guy taking orders sounded like he wanted the kill himself. Asked for mayo packets and napkins 3 different times and weren't given any even though it was also noted on receipt. Super slow service too. I would avoid!
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June 2023 by Rishima Varma
Best Jimmy John’s in Ames. Have been going here for a year and a half and have never had any issues. The employees are always extremely kind and helpful.
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February 2023 by Tiffany Archer
The tuna sandwiches are great. Delivery has been a little delayed recently but I’m assuming that’s from worker shortages. I recommend using the app when you order so that you can get a free sandwich.
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September 2022 by Alexis Fliss
I'm extremely disappointed with this jimmy johns. They always for get something or they don't make the sandwich right but this time around it literally felt like they did this to be jerks. So I ordered from jimmy johns because I worked late and didn't feel up to cooking or doing dishes. Lately which has been like the last 4 times from this jimmy johns they have not included straws which isn't a huge deal but I personally don't enjoy dirting dishes if I don't have too. So I asked for them to put straws in the bag. Again not a big deal they did put some in so that nice however my biggest issue was the fact that not only did they not knock to let us know our order was here but when I went out our order was in a box one of the pops had been spilt and our stuff what just sitting in it soaking it all up for who knows how long. I went to go check because it had been a while since I got the out for delivery notice. The next thing was I specifically asked for no Lettuce I do not like Lettuce and there was more Lettuce on my sandwich than my husband's who added lettuce to his sandwich. I'm not generally the type to write reviews but this time was the last time I think I'm going to order from this specific store.
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January 2022 by Jake S.
Very very slow delivery from this place. Also, while they always get the customized orders right, they also sometimes forget my soda.
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January 2022 by aandg smith
My loyalty is long gone. I know that covid has impacted staffing but this location fails to train their employees. Long wait times to get food is not an issue. I don't mind waiting. But my order is always wrong. I ask for mustard onion and jimmy peppers on my sandwich and not one thing was on it. Not one. I've ordered mustard and mayo packets when I get delivery, never in the bag. You don't even TRY to read the tickets! You just make whatever you want and toss it in a bag. Today while waiting for my order, I watched a guy stand at the make table and screw around dancing and messing with his pants. I called and let them know my entire sandwich is wrong and the guy who answered didn't even know how to handle a conversation. Went and got a manager, who apologized but I am done with the apology. In order to manage you have to leave your office and supervise your team. If you don't care anymore, find something else to do for work. Your lack of pride in your career/job is contagious. I'm a great tipper and loyal customer but I am finished with Jimmy Johns. What a mess.
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January 2022 by Ethan Ketelsen
Pretty much a regular and normally decent experiences. Went today (01/09) @6:30pm and the window person acted like it was such a hassle and pain to do their job. I hate my job too but I at least try to be charismatic at work and not make the customer feel uncomfortable for ordering
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January 2022 by Eric B.
I was in Ames last week visiting my 93 year-old Dad. He had moved himself into an assisted living facility, and it was not easy for this loving son to bear witness to his changes since my last visit. After one morning of this and that, I needed a break. So while Dad was enjoying his Lunch at his new home, I took off, grabbed a Jimmy John's sandwich to go, and then headed off to Alluvial for a beer to go with it. The place was busy during my visit, but my tuna sandwich came out relatively quickly. My choice was tasty enough, but my double IPA choice was even better. And I returned to see my Dad in the afternoon, with a much better attitude.
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January 2022 by Beth Laurent
Great food, great prices, employees are pleasant to order from as well as deliveries. Quick and convenient!!
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December 2021 by Andrea Lee
Went to the drive thru today and the lady was super rude. Sorry you hate your job I guess but I don’t need a sandwich bad enough to deal with the attitude
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November 2021 by David Schmitz
Pulled up 709 PM ordered small number 4 and powerade. receipt trk 364. He repeated back turkey tom and sprite. I assumed it was small turkey tom but U repeated poweraid. I get to window and he says 16.78. I said What ? He says yes laguant turkey tom and sprite. I told him thats not what I irdered. Was nit the friendliest guy but neither was I. I paid the money and vowed never to return. communication figure ut out.
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August 2021 by Jojo Gillighan
This happened a few days ago, I wish I could put 2 1/2, but I need to add an extra 1/2 for the Delivery boy being as kind as he was! Quick with delivery and was even wearing a mask which was nice to see! Thankful they were able to deliver our sandwich they forgot in store.My concern was “Tim” the ‘manager’. He was short and making rude comments to me. He seriously did not make my family’s visit happy or helpful at all.
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August 2021 by ChadMichael Vincent
Bearded man on bread was very funny and might I say handsome. Food was quick and done correctly. 10/10 would go back.
