JOANN Fabric and Crafts is a popular store that has been inspiring creativity for nearly 75 years. It offers a wide range of supplies for DIY projects, including scrapbooking products, beads, baking supplies, yarn, and sewing machines from top brands. Customers enjoy browsing the store for craft ideas and often leave with fabric, patterns, or holiday project supplies. The store is appreciated for its helpful and friendly staff, with many customers praising the excellent customer service and patience of employees, especially those assisting new crafters or beginners. JOANN is also known for being pet-friendly and creating a welcoming environment. Shoppers often feel excited, likening their visits to being a kid in a candy store. However, some express a desire for more natural-fiber yarn, as most of the yarn currently available is synthetic and can produce static electricity. Overall, JOANN is a go-to place where crafters of all levels can shop, discover, and learn, making it a favorite destination for America's sewers and crafters.
I love this store!JOANN has awesome costumer service. I walked in one day with my dog because they are pet friendly and my dog accidentally used the bathroom. One of the workers, helping us cleaned it up for us without us even noticing she used the restroom. Very Awesome costumer service!
February 2023
Went for some fabrics. Dillon was very kind and helpful
December 2022
Expensive but has a pretty good variety of fabrics and craft supplies. Very understaffed though.