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December 2023 by Austin Clements
Very clean good food and Cameron the store manager is very helpful and good at what he does!
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September 2023 by Dee H.
Worst bathrooms I have experienced at Kum & Go. Full garbage, dirty stalls, garbage on the floors.
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April 2023 by Andrew S.
This Kum & Go keeps their bathrooms clean, the store is well-maintained, and the employees are organized. Once several people were in line, another clerk opened up a register to expedite the purchases. A good variety of baked goods were still available for sale in the afternoon hours. This was a good gas stop off the 35 freeway, heading south to Des Moines.
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April 2023 by Bonnie Bloom
Very friendly service. Clean restroom and a great tasting sandwich. The Salsa Verde chicken.
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February 2023 by Logan Hammel
I realized why I don’t go to Kum & Go! One star because 0 wasn’t an option! I entered a bathroom stall behind an employee and it was a disaster! Paper and nastiness all over. How do you not have the decency or pride as an employee to take care of business??!! Then I went to the counter to check out and same guy was just leaned on the counter on his phone. Why are we settling or allowing this kind of employee??
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September 2022 by Christy H.
I was hesitant at first to come here bc of my past experiences. However, as I strolled in here this evening, I was amazed by the selection of dietary snacks and treats offered! I am currently enjoying turkey jerky which I have a hard time to locate in the first place.The establishment is clean both interior and exterior. The service received was most pleasant and this experience was most definitely better than a Five star!Thank you, for keeping a wide verity available for all your guests in mind!
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September 2022 by Bill Zahra
I choose to buy gas, food. Drinks and other things here for one simple reason: they have honey for beverages. Today I went there and there was no honey or sugar at all in this location on 13th st. In Ames. This is the second time I've had this experience there. Yet I paid fully and never offered an apology after I asked 3 associates to look for any sugar or honey for my coffee. I was very disappointed in how this was handled and the fact that this happened before.
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June 2022 by Casey Luke
Tried to get something to drink but my card was declined. Twice. Then a different card. Tried the atm and same. So I left thinking there was an issue with my card. Drove all the way to Ankeny to my bank's ATM. Worked fine. Got gas and drinks at a gas station there with no issues. So 2 hours of my life wasted and 50 unnecessary miles on my vehicle and it wasn't even my card. It was their system. On the positive side, gas was 70 cents cheaper in Ankeny so that kind of makes up for it I guess.
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August 2021 by Christian Petrus
Brian was super knowledgeable and treated me like a valuable customer even on the phone. This person either needs a raise or a bonus. @Kum and go. Make it happen.
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August 2021 by wilbur hopes
Definitely poor service. Are you even listening to what I asked you.
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June 2021 by Miles Connolly
Our car broke down and they were very helpful.
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May 2021 by Ted Riemy
Always friendly.
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April 2021 by Steven ingerson
Came in for few drinks. Cashier was busy on his phone to notice me for about 5 to 10 seconds. Ringed me up. Then went back on his phone as I patiently waited for him to hit the credit card pay so I could pay for my drinks. 10 seconds went by then he looked up from his phone and says (oh paying with card?). I said yes. He proceeded to tell me I should have spoke up. First I should not have to speak up he should been off his phone during work hours and specially since there was customers in. Second he should have asked me how I was gonna pay not tell me I should have spoke up when I was waiting patiently for him to even notice I was standing there. This was on 04/28/2021 at 10:25 pm.I won't ever stop there again. Also would like to make sure that the store manager knows and corporate office. Me and everyone else that comes in there works to hard for there money and if were gonna spend the money we worked hard for at a place the least we want is good customer service.
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February 2021 by ERIN THOMPSON
Nooooooo you changed to the button fountain pop machine. Im a diet coke guru and it does NOT taste the same. No button machine anywhere tastes as good as the prior ones. There is a different in all the pop types. Not an improvement but I know it looks cool but yuck. Love the discounts on my member card and your breakfast pizza is awesome. The older lady in the kitchen at the east ames iowa location is super nice and helpful. Always keeps everything stocked. She jumps in and helps at the register when there is a line. She's a keeper. I go there all the time.
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April 2020 by Marc
No Atm or really anything
