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November 2024 by D Williams
Well since you can't review products individually I guess I'll just review bomb here.
Mastercraft® 30"W x 80"H Primed Steel 6-Panel Exterior Door System - Left Inswing
You'd think a pre-hung door could manage to match the door handle and deadbolt from the door to the pre drilled holes in the frame, right? You'd be wrong! I certainly was. I had to chisel and re-drill the frame so that the door could latch and lock. What fun!
The nice thing about this store is that the layout is so insane that you will get your steps in for the day if you have to go here for more than one item. So...there is a silver lining.
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October 2024 by Paul Burja
Placed an online order. Free ship to store. Easy pickup process. Easy Easy! Thanks.
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October 2024 by Laurell Schlenker
Had 16 boards that were 10’-12’ long. I am late 50’s female. I was struggling to load and strap down into truck bed. Menards employee walked past walked around waiting to take the cart. I hadn’t even cleared the cart 100% with last 2 boards when he grabbed it and took back to the store. We are a small home builder 2 houses a year. Reasons like this is why most of our lumber the last 4 houses came from 1st source lumber. Won’t be back for a while if I can use Lowe’s or Home Depot instead.
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October 2024 by Samantha
Never been treated so rude and awkwardly. And for no reason. Cashier barricaded me in and locked a big wide green door, like i was going to try to run out of there with my markers and magnets when I was trying to check out. Absolutely ridiculous, and they weren't doing this to the many other customers. I asked her why, if they were getting ready to close or what. She said no and just kept staring at me. Super awkward. The other cashiers were all hanging around too like they were waiting to pounce. Ive never been treated like such a criminal piece of crap in my life. I'll never set foot in this store again.
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October 2024 by The Business Guy
Very bad experience, purchased a new product and the tubing was severely damaged. Over 1 hour they wasted of my time at menards.
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October 2024 by Dakota Sherry
By far the best home improvement store in the area. Always well stocked and happy to help you. I use them almost daily on my personal house or in my contracting business. But I will never use them again if I have to have something shipped from the store to a jobsite. First time the interior doors I ordered, half of them were broken upon arrival to the jobsite and it put out job back almost a month. Luckily I had other work lined up to move my crew over and Menards covered the damages and replacements, otherwise I would’ve lost major money. Second time the driver didn’t show up and my materials were pushed back a day. The third and final time that I will ever use their ship from store feature, when I ordered online I selected the delivery for Thursday so the materials would be present when my crews arrive on Friday AM. I get a call from Menards telling me that they can’t do Thursday but they can do Friday. I responded I needed to be the first delivery and have it by 8. Friday AM comes around and I don’t have my materials. Finally when we run out of work at noon and the end of the delivery window I was in, I decided to call. Was told the driver had some stuff come up and that it will probably be an hour or so until he gets here. So my crew is out of work for the time being, I’m paying for lunch and their unworkable half hour due to not having anything no else to do. Add that to the fact that it’s almost $200 for a delivery and I will not be coming back. I have multiple suppliers who consistently reach out and wanting my business and all have promised no delivery fee.
Great store for the homeowner, but never once have been called by a pro desk member and asked how I’m doing or how they can help and they charge an insane amount for delivery. My company will not be back for a while.
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September 2024 by Jentry Schafer
Myles helped me find exactly what I needed, great employee! Everyone there has always been kind and helpful.
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September 2024 by Zach Adams
This Menards has been a go to for all my plumbing jobs needs. Shirley was a team player and a good sport about having to rescan close to 100 fittings mixed with pvc, black iron and pex. I know this probably wasn’t fun for her but she had a positive attitude the whole time.
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August 2024 by Dan Evans
This has quickly become our favorite home needs store, as they combine elite customer service with a well-stocked, clean store to present a great shopping experience. Well-lit, abundant parking. Thanks to Gina and Myles for their assistance on a busy day.
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July 2024 by Michael Woten
Poor customer service. Standing in line for 10mns at plumbing desk and not 1 person asked or showed up to help. Seems if you want something or need help best do do it yourself.
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June 2024 by Nick Coffelt
Menards are nearly all the same, so the difference is in the service and people. Always have great people at this location. Chris in electrical, Cory in special orders. Not only do these people always have a smile on their face, but they are happy to help and value you as a customer.
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April 2024 by Scott Trow
In and out quick service
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March 2024 by Zachary Draper (Zach)
Super friendly and knowledgeable staff. Found everything we needed for this trip. Look forward to coming back next time.
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March 2024 by Rachel Powell
Robert was the biggest ghost help to me tonight at Menards!! I needed a high pressure nozzle for our garden hose...after one phone call (the guy was from hardware and said the only thing like that was in with pressure washer). I got to the stohelp and we were in the right direction. Robert said nope, lawn and gar n...yep...$6.99 there it was and made my day!! Thank you Robert! Your help was so very appreciated!!!e and the one team member was trying to h
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March 2024 by Rachel Xyn
Robert was the biggest ghost help to me tonight at Menards!! I needed a high pressure nozzle for our garden hose...after one phone call (the guy was from hardware and said the only thing like that was in with pressure washer). I got to the stohelp and we were in the right direction. Robert said nope, lawn and gar n...yep...$6.99 there it was and made my day!! Thank you Robert! Your help was so very appreciated!!!e and the one team member was trying to h
