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January 2024 by william woodward
Extremely satisfied with the service provided by the petco staff.
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January 2024 by Rebecca Fry
I only have good things to say for the Ames store. My person is amazing with my big girl. Remy gets so excited to see her every time.Everyone there who has helped in grooming my big girl is wonderful and so patient. I love the added touches like putting in bows are so cute. Thanks so much. I would recommend them to my friends and family over and over.Having great patience with my big standard size poodle girl is a must, and Ames Petco groomer "J" does an amazing job every time. She is so good with my poodle that I never have a worry about anything. She smells so amazing and looks adorable every time. "J" ??you know who you are... thank you so much. Corporate needs to know how much you shine.
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January 2024 by Chris Martin
Over priced garbage.Try Amazon
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January 2024 by Hope Strobl
Got a semi-rude response when I asked for help by the fish and after 20 minutes of waiting, decided to just leave.Other visits have been ok but wish there was a button to push so I don't have to keep going up to the register to ask for assistance
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January 2024 by Jayden Thiphasouk
Come here for grooming if you get a chance! We really love Savanah! Give her a raise! My dog is so cute now! If you are here in Ames bring your dog here!
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January 2024 by April McKibbin
In a time where great customer service is hard to find, today my husband and I were extremely impressed by the interaction we had at Petco with Trent. It was refreshing to have someone truly demonstrate their passion and knowledge for what they do with their customers. Thank you, Trent for be such a genuine human. Keep spreading that positivity!
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January 2024 by Regina C
Very friendly, clean store. Nice employees.
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January 2024 by Jeff L
I wont be back anytime soon.
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December 2023 by Sonny Adams
Good service! My dog is funny!
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December 2023 by Alan Berneman
Great place where you and your pet can shop and be happy. Great customer service.
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November 2023 by Crazy Honda Chris
Had a few ferrets but was looking for a particular color to add to our current group.
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November 2023 by John Recker
We always took our dog to get groomed and have his nails done here. He never had a bad report until our last visit when a new (to us) girl was assigned to him. When we picked him up we were told he was aggressive with her and we weren't allowed to come back for that service. This seemed off, as we were always given good reports for our dog. We later found out our friends brought their dog in the same time period, had the same girl, and their dog was also deemed aggressive after his nails were done. They were also told not to come back for that service. We feel like the employee was causing some discomfort, as the previous employees we had told us of no issues (Kaleb is awesome, and I unfortunately forgot the other girl we used to have).
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November 2023 by faustino martinez
Customer service was ok but not great at the grooming station.
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October 2023 by Maria Brown
Great pet supply store. There are tons of products and options here. Also seems quite pet-friendly and all the dogs I have come across in this store are very well behaved. Only downside is the staff are very insistent about signing up for the rewards program. I get asked about 3 times to join each time I check out.
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October 2023 by Megan Kostka-Dietz
I frequently purchase crickets, and there is never anyone around. At PetSmart there is a button you press so they know you need help with crickets. At Petco you have to wander around and hope you find someone, and it's usually this girl who seems really annoyed that you need help with crickets.
