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September 2023 by Chuck Baird
Exceptional staff! They're always ready to assist with a helpful and personal touch that truly sets them apart from other banking establishments. If you're looking for a new approach to managing your finances, I highly recommend giving them a try.
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September 2023 by Susie Donohue
Thank you to the whole team at Premier Credit Union in Ames!! Excellent customer service! Shout out to John G. who was super helpful. Highly recommend!
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September 2023 by Kurt Plagge
Premier has been supportive of my loan needs while other institutions have not. They've been pleasant and efficient in their interactions.
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September 2023 by Ronald Peters
Amanda D is awesome! Very pleasant experience, and looking forward to many more! The Ames location is the best!
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September 2023 by Alicia Peterson
Amanda has great customer service and treats her customers well. You can't go wrong with anyone at the Ames office!
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September 2023 by John Shaver
Brenda and Doug are the best. Couldn't ask for more friendly and knowledgeable folks. Highly recommend.
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August 2023 by Wright Hilpipre
UNMATCHED customer support!!Working with Doug Johnson made my entire truck buying process WAY easier! Not only did he explain every step of the process in exceptional detail, he answered every question I had in a way that a first time borrower like myself could understand. On top of helping me go through several different numbers for vehicles before I found the one for me.
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August 2023 by Morteza Shariatee
I had two auto-loans with Premier. The rates were the lowest or probably among the lowest in Iowa. All staff are friendly. In particular, Doug is super friendly, helpful, trustworthy, patient and knowledgeable. He helped me a lot to get my first car and his advices were very informative to me as an international student.
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August 2023 by Sheri Veber
Everyone at PCU is so helpful and informative! The Ames location is by far our favorite with amazing customer service! Aubrey is our go-to for help when we need assistance as she always going above and beyond :)
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August 2023 by Madison Veber
Aubrey a very helpful person and helps quickly to solve your problems she also requests you bring a furry friend with you so she can give them treats
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May 2023 by Marla Jones
Doug Johnson was very attentive to our request, emails, questions. Excellent service!
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March 2023 by Amber Degeneffe
Doug is SO helpful with getting loans set up and makes the process incredibly easy. He went above and beyond to help me out in my situation and even has the lowest rates in Ames right now. I HIGHLY recommend Premier Credit Union!
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December 2022 by John Zobeck
Great experience. Loan officer was very knowledgeable and kind. Great customer service.
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December 2022 by Ashley R
Doug Johnson is amazing to work with! He responds quickly with all of the information I ask for and more. He has made my experience with Premier a great one.
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December 2022 by Tamara Benedict
OMG…the best banking service!! Thank you Doug and the wonderful teller who helped me! Doug fixed my payment issue and directed me to the teller who has me back online!!!
