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March 2024 by James R.
I bought a membership in January because of the ridiculous gas prices in Ames. Its pathetic. Right now the Ames average is $3.24, Sam's Club only beats that by a nickel $3.19. Sam's Club in ANKENY is $2.79. Fleet Farm in ANKENY is $2.84. I just hope I can get the Sam's Club membership cancelled before the auto-renewal kicks in.
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October 2023 by Harshan Kumar
Today we bought veg pizza here. Good taste. But delayed because there is only one person to take care the entire cafe. Good pizza at this price $9. Must try !
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October 2023 by Bhavani Devi
I love pizzas here ?
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June 2023 by Aaron Burtnett
Seems to be closed all the time, even though the hours say 10am-7pm.
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May 2023 by Jasmine Z
Never open
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May 2023 by Ali Thompson
Cafe is nearly always closed. They say it’s staffing but there’s 3-4 people watching self check out. They were out of eggs, tortillas, & rotisserie chickens. Ankeny doesn’t have these issues.
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April 2023 by Trinity K.
Gas prices are wonky and close to the rest of the gas stations... idek if it's worth having the membership. Also DO NOT get the sushi. My husband just ate it yesterday and got a severe case of food poisoning.
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April 2023 by Jeffrey Ohman
Closed at noon on Saturday. It is closed more than it is open since COVID.
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April 2023 by William Bulthuis
Almost always closed
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April 2023 by Lucas Thomas
Always closed
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March 2023 by MeLinda Madison
Absolutely Family Friendly Staff and Crew Members there and it’s super easy handicap parking and accessible lanes inside and outside the Store
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December 2022 by Robert Alan Stebbins
If you're looking to buy refrigerated food, don't bother going here. Most refrigerators are empty. The few that have some food are taped shut. The produce and dairy room was blocked off completely.
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December 2022 by John J.
This is one of the worst Sam's Club / Walmart locations! Avoid this location if you want to prevent ruining the rest of your day. Customer service is nonexistent. Most workers at the customer desk have a demeaning attitude. They argue with customers relentlessly in the presence of both co-workers and customers. Managers when called upon to intervene tend to exhibit indifferent behaviors towards customers. Walmart was one of the case histories reviewed in my MBA classes. This is NOT how Sam Walton was able to grow his empire for the benefit of his heirs, shareholders and customers alike. Sam's Club - it might help to keep in mind that many of your customers are also minority shareholders through their 401(k) holdings. Suggestions to the corporate office: 1) top down - start with focusing your training program on GM's as the GM is your most important person who is responsible for creating the local culture at the store, 2) bottom up - train your people on customer service for a starter.
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August 2021 by Andrew S.
I had four items to purchase. Nobody around to clear or approve my alcohol purchase. Found someone who had to go get someone. She Leslie was walking towards my checkout and stopped and then went to help someone else. Finally she arrives and becomes cute and goes over my whole order. What do you want she says. She sees the alcohol and mocks me over my purchase. I tell her I don't have time for her games. She takes my alcohol off of my purchases. She decides she is not going to let me buy this. I grab it back. She runs off and I stand there for five minutes. Finally another associate shows up and she can't figure out what Leslie has done to my order. She recreates the order and no apology . She should be fired.
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July 2021 by Kyle J Franson
Good service but was out of boxes up front
