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February 2024 by Ruth Jones
I love to be able to check out myself. But if I need help it's always there
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February 2024 by Karim - KSA
An integrated store, it is considered one of the best stores for purchasing electrical appliances, laptops, mobile phones, accessories, and food items, at reasonable prices compared to other stores.
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January 2024 by Crystal Matelski
I stop by just to visit the cafe sometimes for inexpensive eats.
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January 2024 by Elizabeth Easter
Ordered a new refrigerator. It was supposed to be delivered on 01/15/2024, but the terrible delivery company they used would not take it out of the truck and bring it up my driveway because there was still a small amount of snow down the middle of the driveway. However, there were clear areas on either side, big enough for a furniture dolly. Now I have no refrigerator and I'm getting the runaround about my refund. I am not impressed with this company at all.
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January 2024 by Mallory Gillum
They threw away the cord to my Oxygen Tank insted of putting it in the lost and found. It was so hard to find a replacement without bying a new machine.
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November 2023 by Rae Miller
Cashiers aren't very friendly. Regularly see young people standing up front talking, which I was always chastised for at my previous retail job. If you come across any employee they don't even look at you, let alone say hello. No, I don't want to upgrade my membership just to shop before 10am. I shouldn't have to- all I wanted was to go to the bakery. 10am is so late to open up to people who pay to have a membership.
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November 2023 by Cassandra Coy
My Grandma Hamil Help me out with Getting New Tires for my Van and Set up a Appointment Time for Them to put New Tires on my Van and Did a Really Great Job ?
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October 2023 by Jake Messer
I walked in the door at approximately 9:59am unbeknownst of the approximate times this location was open. I was immediately halted by the door greeter who requested my papers and I promptly provided. She stated I was not allowed to enter unless I upgraded my membership as the store did not open to regular members till 10am.If the goal of the employees were to be as inhospitable as possible and reduce sales, they certainly succeeded.
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September 2023 by Sam gaia
Scan and go makes it so much faster and you always know the price as you put it on your cart. Pretty busy but as long as you want large sizes is great. Produce selection is great too
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September 2023 by Jason Badgett
I'm not sure at what point they started routing calls through a call center, but that is a huge mistake. You only find out by calling ahead how busy Tire and Battery is, and that can only be answered by someone in the club. No one in a call center looking at the schedule can possibly know how many people actually showed up for work. I even tried calling the main number (Member Services), no answer! You have basically taken away any member interaction besides checking my receipt at the door.
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August 2023 by Don Finch
Had an appointment for a tire rotation today. I made the appointment 2 weeks ago through a call center. I get there today, the computer says the appointment is next Friday, wrong. Three employees standing around looking at each other, doing nothing but can't take 5 minutes to do some wotk.
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July 2023 by Marvin Smith
Ames Sam's continues to disappoint. We maintain 2 shopping lists - Sam's and grocery; so I know the items that are REGULAR Sam's items. I can say that there is always an 80-90% chance that they won't have one of our normal items; today it was sliced salami and sliced cheese. Everytime I ask myself why I'm not getting a Costco membership and making the trip to Ankeny.
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June 2023 by Tristan
Great big store, just not sure if the prices and the membership charge together make anything cheaper anymore.
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June 2023 by bryan Blair
Funny sam's club gas is supposed to be cheaper at the pump yet it's barely cheaper and I buy gas elsewhere for $3.09 in Ames at BP gas station and right now sam's is still at $3.31 ???
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May 2023 by Alison Thompson
The Ames location struggles. Cafe is closed nearly all the time now- even during prime meal times. They say they only have 1 part time cafe worker, yet have 4-5 people standing around watching us all do self check out. Countless times I’ve gone in and there’s no rotisserie chickens available or even close to being done. Tonight they were out of 36pack eggs and tortillas. Lack of sales is no excuse because it’s always full of customers with carts overflowing. Ankeny location does not have these issues.