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April 2024 by Martha Nelson
Pharmacist is unprofessional and rude. Was too distracted filling scripts to really pay much attention to the questions I had regarding a particular type of medication. Scoffed when I asked what she recommended based on the symptoms I explained. Although this location is closer to my house, I’d rather drive across town to CVS to get better care and advice. Awful experience to say the least.
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November 2023 by Lacey Johnson
I don't get the idea of the drive through if the pharmacy team let's people sit at the window for 20 MINUTES. Tell them to come back or wait inside!! It's every single time, just ridiculous.
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October 2023 by Mary Ross
I was on hold for 35 minutes and when they finally answered, they hung up on me.
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June 2023 by Ryan K.
This store since Covid has been a complete and utter dumpster fire. I placed an order for prescription refills on MONDAY, have spent 4 hours this week on hold when asked to call them because of a delay in the prescriptions. Finally on Friday at 4:45 PM. I was able to get a hold of someone they told me my prescriptions were out of date and that I would have to call my doctor at 5 o'clock in the afternoon on a Friday to get it refilled, this was not told to me on Tuesday Wednesday or Thursday after an hour hold each day, just that they were having issues filling the prescriptions. So now I am unable to get my life-saving medication for myself or my son because this pharmacy can't staff enough people to answer the damn phone. My business is now at Walmart. I will never shop at the store again.
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March 2023 by Saya S.
The pharmacy is not organized. I call they say my medication is ready for pickup, I get there, somehow my medication is not ready. They never answer their phone. The drive through is not available. They just seem to me all over the place. I recommend spending your time elsewhere.
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May 2022 by Dorothy Taylor
They don't answer they phone
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November 2021 by Jessica Brandes
Called in a med 10 days ago - was not called nor notified that my prescription was put back. My medications are never ready at this location.
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August 2020 by Alison W.
Clean store, rude staff. Stopped in with my fiancé. First thing Barb said to us when we got to the counter was "just a minute" in a very curt tone. My fiancé was simply lifting the water onto the counter so she did not have to. We looked at each other like, did she really just say that? After she rang up one brand of water he politely told her the other brand we had in the cart. Again, she cut him off to say "just a minute." Really, Barb? He doesn't deserve that. He's the most polite person I've ever met. Maybe this is just how Barb is, but I can't help but wonder if it might be because my fiancé is not white as Barb warmly welcomed another (white) customer entering the store as we left. While my fiancé brushes off these many instances we have encountered in Iowa so far, I cannot. Unfortunately, with him being a Walgreens employee, I am unable to use the receipt survey to affect their NPS. Best, Alison.
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December 2019 by Windy Weston
Convenience of a drive up is great. Getting friendly service is hit or miss.
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April 2019 by Deborah Cunningham
Great personal shopping plus rewards points
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November 2018 by Kori H.
I go to walgreens for many things. It is quick and convenient. I stock up in the candy isle I get gag gifts and weird decor in the seasonal aisle I get gift exchange items in the as seen on tv section I get birthday party items for kids by walking the store And, oh yeah, deodorant, floss, cleaning supplies, camping last minute things like wet wipes. All of those purchases where I am too lazy to zig zag back and forth at a bigger store, I can get here in a quarter of the time. My time matters. I can buy milk and snacks and beverages and bandaids. I can go in sick and not infest the world. These are all good things.
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April 2017 by Amanda Dougherty
Pharmacist gave me the wrong script filling it to early and did not give me the proper script that was due to be refilled. I didn't notice until the next day. Instead of apologizing the pharm tech shelly continued to tell me i was wrong until she counted on the calendar and saw in the computer that in fact it was an error. This shouldn't happpen. Ever. For any reason.
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February 2017 by Marilee Eischeid
Drive thru option available here, which is great when you have sick kids and don't want to infect everyone in the store or don't want to make them get out of the car. Fast and very helpful service.