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February 2024 by Ben Ives
BAD STOCK, BAD SALESPEOPLE... Worst Ace EVER... Sales people must have never seen a guy with long hair cause every customer service rep refused to talk or even make eye contact with me. Been there 4 times now lookin for things to fix the house but they are always out. They never know when stuff is coming in either. I never leave reviews but dang this was a terrible place. Pass on by if you can go to walmart where its cheaper and in stock!
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January 2024 by Stacy Bandy
Very will to help.
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January 2024 by Alexandra Spinner
Need to update your google if you are closed. Just drove to this location in the Blizzard to get a shovel because it said you guys where open. Sat in the parking lot and watched 10 different cars pull up trying to get in as well. Don’t say you’re open if you’re not.
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January 2024 by Mark Davis
Always greeted and helpful service and answering any questions
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January 2024 by Jessica Atkinson
Perfect. Had exactly what I need for reasonable prices. Great selection. Great staff and clean environment.
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November 2023 by Hannah Turley
I live 5 minutes from two big box hardware stores, but choose to drive out of my way to go to Ace Hardware. Every time I need help finding something, a knowledgeable person will show me exactly where the product is. Everyone is friendly and the store is big enough to have what I need yet not so large that it’s overwhelming. If you sign up for their rewards they will send nice coupons in the mail, and the 3% back with the Apple Card is great too!
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November 2023 by Brian Fischer
I had two things going on at once. Started my snow blower, didn't work very smooth called ace. They picked up the blower and had it running great in a few days. I also had two cracked basement windows. Went to Ankeny Ace talked to John, he cut some plexiglass for me while I waited. Recommended some caulking went home and fixed the two windows. They are not always the cheapest but they know what their doing.
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November 2023 by Roger Blakesley
Loaded with much variety. Prices are higher. Highly knowledgeable repair staff.
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October 2023 by Jim
Great little hardware store. I like the fact that I can buy the nuts and bolts, etc., piecemeal instead of a whole pack like the big box stores sell. And, I'm now an ACE rewards member!
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September 2023 by Karla Kerr
They have products you can't find anywhere else! Clean, well organized store with very knowldgable, friendly and helpful employees.
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July 2023 by John Stevens
A huge selection, but most notably was their friendly, knowledgeable customer service.
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July 2023 by Margo F
A wonderful woman works there. She understood what I wanted and helped me get exactly what I needed
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July 2023 by Neal Rydberg
Best maintenance and customer service department and good price really large bowl of knowledge how to do stuff for your yard
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July 2023 by hans delbrook
Prices are higher here than the big box stores, and the coupons have too many exclusions and catches. But the staff is helpful.
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May 2023 by TitleWaive1
Usually you are greeted here with someone asking how they can help you. I was ready to buy a lawn mower on the spot but had a couple questions. It was lunch time and they had more traffic than usual but I waited a good 10 minutes and walked the store end to end. Disappointed as service is this stores usual trademark.
