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February 2024 by Andrea Hayes
All the staff are so caring & invested in my kitties. Dr. Ball and the vet techs sit with me for 30 minutes to an hour each visit, eager to answer any questions and explain all test results & treatment options. There are measures in place to ensure my kitties can swiftly go to their room - which is quiet and calm - avoiding exposure to other animals, which has historically been upsetting for them. Dr. Ball offers numerous treatment options and alternatives to hospitalization at Blue Pearl, which would have been too expensive for us to afford. Training us how to perform treatments at home, we were able to extend our little kitty Mochi's life several months, giving us precious extra time to say goodbye to him. Staff never pressure us into any specific treatments, but objectively give the risk / benefits and cost upfront. The staffs' emotional investment in the animals and the sheer number of treatment options make this clinic a real gem.
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February 2024 by Alexis Forest
I never write reviews but these guys deserve it! We have 2 cats and these people could not be more compassionate for any of our concerns. They'd sit down on the floor with me and my cats and address every concern and question I have about their welfare. Yes, its a little pricier than my last vet, but I am happy to pay a little extra for the comfortability and satisfaction that I get with their care. Never once have i felt rushed or like I left with unanswered questions. This is the first time I have found that in a vet and I am so glad to have found them.
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January 2024 by Blake S
Very kinda and helpful. They help my dogs to be comfortable in a new scary environment.
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January 2024 by Marc .Shendelman
Professional, caring, patiently answered all questions, trustworthy people.
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January 2024 by Sara Stone
Such kind, caring staff. I recommend to everyone.
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January 2024 by Emily Smolinski
Life savers! Kind and clean! Best in the area
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December 2023 by Sandra Grossmann
Most of the staff is nice and wonderful to work with. Today I had a terrible experience, and felt more like a nuisance than a customer.
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December 2023 by Courtney Yeoman
VERY kind loving and compassionate place.
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December 2023 by Becky Wilson
They care about your pets and you.
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November 2023 by Serena Schmidt
Update: man, oh, man do I wish I could give more than 5 stars! I lost a furry family member recently and they have been the most supportive vet clinic I've ever been to. My lil fur baby was my everything and losing him was hard enough, but then to have to turn around and worry about the cost of cremation. I bring him in, they take him back, and they come back out with his paw imprints in a special little case! After that they said there was no cremation fee, because of how small he was (he was a ferret). Then today I get a card of condolences in the mail with signatures on it. I initially followed my vet from Grimes to this location, but now I just love the clinic itself. Thank you all so much for everything!They have helped me with all of my fur babies. Even the exotics! My ferrets and dogs get the care they need when they need it. Great place!
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November 2023 by Gabe
Amazing service and exceptional communication
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October 2023 by AbBY M
I know my birds will be well taken care of. THANK YOU FOR EVERYTHING THAT YOU DO FOR OUR BABIES!!!
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October 2023 by Hollow Sloth
Some staff are nice, some can be very rude. Some services also feel very overpriced.
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October 2023 by Jillian Ocken
The doctors are very knowledgeable about small animals and exotics including guinea pigs. They make sure you understand the costs before ordering an expensive procedure or prescribing medication.The staff are friendly and very considerate. They always make sure animals won't meet in the lobby and stress each other out.
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September 2023 by Karlie Hartman
Thank you Animal & Avian Clinic! You guys provided the best experience for me and Malcolm. He had an infection in his claw and they squeezed him in between appointments and they were so amazing! Very comforting and thorough with what’s going on, as well as going over cost and options. They made me feel at ease immediately walking in the building! Malcolm seemed relaxed the whole time and it was a very stress free experience. All employees seem compassionate and interested in your pet’s personality. I love that. My boyfriend also scored a free pop while picking up our cat, so thank you for that! 10/10
