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March 2024 by Preston Williams
Ankeny Bark Avenue did a fantastic job grooming our long-haired German Shepherd. They are very welcoming and professional.
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March 2024 by Roger Litchfield
We couldn't be more elated with the care that our 15 year old Simone received from these people.We have boarded Simone here for more than 14 years now and she has always been so happy when she comes home from Bark Avenue.They are a top of the line pet care taker.Roger S. LItchfield
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March 2024 by Sharon Arney
My two Shih Tzu pups, Baxter and Sadie, and I were warmly welcomed on our initial visit today! Everything was thoroughly explained--thank you! The "puppy cuts" look so nice! Baxter and Sadie seemed quite happy throughout their appointment; I was told they behaved well (Who knows at 3 months, right?). Bark Avenue was a good decision; we scheduled there based on reviews and recommendations from others. VERY satisfied.
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December 2023 by Kelly Freeman
All of the staff that I interacted with were great! Paige was patient and caring with my puppy’s first grooming experience. The two receptionists were terrific. We had two minor issues; one with immunizations and the second was a phone number issue. Both were resolved and they did an outstanding job.
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December 2023 by Bernie George
Our puppy went in scruffy and came out like a new dog! I know she was probably hard to handle, because she is so curious about other dogs and people, and wants to meet them all, so she was probably ultra wiggly. So… great job!
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December 2023 by Jennifer Corbelli
I understand that there was a surplus of pets staying for Thanksgiving weekend, however I did not receive the services described while booking. It was my pup's 1st visit. I was to receive an update approximately halfway through my trip on how her day was going. I never received a call, text or email. I even called in to check on her and I was told, "I think she's doing good." Not very reassuring. I have yet to get a call on whether or not her blanket is ready for me to pick up. They could not find it when I went to pick her up. I'm glad that they had availability at the time of reservation but I don't know if I will be using their services again.
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November 2023 by MC Bunting
Casey is hands down the best groomer Piper has ever gone to! She is patient and gentle with Piper and her haircut is always on point!! We’ve gone to Casey for years and I’m so glad she’s back at Bark Avenue!!! While the other groomers at Bark Avenue are really good too, Casey is our favorite!! I don’t ever have to worry about Piper’s Care while she is at Bark Avenue or with Casey!! Piper goldendoodle and Casey always listens to how I want her cut (not the standard doodle/poodle cut) abs everyone always compliments her!! We love Casey!!
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October 2023 by Virginia Lynde
Absolutely lovely people large building with multiple play areas inside and out side. Plenty of friendly staff. Our animals love to go there! It's $35 a day but you can get bundles. They do overnight boarding. I would recommend! Everything has been absolutely amazing and wonderful.
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September 2023 by Kris Gaspari
When my dog comes home from an extended 3 day visit and sleeps most of his first day home—I know he had fun and plenty of exercise. He was clean, too which was amazing! Thanks again BA!
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September 2023 by Diane Morris
Love Bark Avenue! Our Sophie looks so great when we pick her up! The people are amazing with their great customer service! ❤️
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August 2023 by K Waugh
Bark Avenue is my dog’s home away from home. He loves going there for daycare and his staycations! He definitely gets tired from all the playing and activities.
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August 2023 by Bailey Marshall
Dropped my dogs off at 8:30 for grooming and was told they’d be done at 12:30. Was called at 9:15 to come pick them up as they were “done”. Both dogs were still wet when I arrived. Did not appear either dog was brushed and I paid extra for deshed and extra brushing. My double coated dogs had dreads on their under coat from being left wet so I spent the next hour at home brushing it out. Would have liked a report being first time customers of how the dogs did with the groomers. Now doubting their nails were even trimmed either. They forgot to put my dogs collar back on so had to make an extra trip back. Quite disappointed for the money paid. Feel like more detail should have went in to my pets.
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July 2023 by Brett Walton
My dog is pretty high strung. They did a great job on him. He looks amazing. I will continue to use Bark Avenue for the life of my best friend!
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July 2023 by Kevin Loughren
I’ve noticed a big change in your customer service recently. I’ve been a customer for 3 1/2 years I was very satisfied for the first 3. However on my last 3 visits the groomer did not call or text me when my dog was done like I requested. My dog has anxiety and I don’t want her sitting there all day if she’s been groomed. I can pick her up during the day and your employees always used to call me when she was done. I’ve noticed that you’ve had less and less customers and employees as of late and I’m now understanding why. I know I’m looking for some where else to go. The grooming isn’t the issue it’s your customer service that’s declining!
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July 2023 by Bob Harbert
Roxy loves Bark Avenue as much as we do! Great place, fabulous staff! Have taken her there many times for years.
