-
December 2022 by Julie R.
I came in here today to exchange a $20 bill, as it was really damaged. I've never had to do this before, but had heard banks can accept damaged bills and replace them. It took a bit, as the bill was so badly damaged. They then send it in to have it verified that it's a real bill or not. Friendly staff. Lot parking. I'm kinda surprised there were TWO financial institutions right next to each other.
-
July 2022 by DJ TFH
Signed up for a checking and a savings today in the ankeny location. Karen B is who set me up. She was very kind and made it simple to open and be on my way. I’m looking forward to banking with them! Thanks Karen.
-
May 2022 by Ashley fuentes
Great bank but they should have customer service on weekends. Has an issue with the card and basically didn't have any money until Monday.
-
April 2022 by Kevin Gracey
Great to work with for any type of loan. Switched over to Availa when the Ankeny branch opened and couldn't be happier! The ladies at the teller window are very kind, the officers are easy to work with and answer any question thoroughly in a timely manner. Highly recommend and have recommended Availa to multiple friends and family. You've got a life time customer now. Thank you!
-
May 2021 by lee k
They were able to do a construction loan at the height of the pandemic as well as process my company's payroll protection forgivable loans. Really appreciate it.
-
June 2020 by Doug Sassman
5 STARS ! Pat R went above and beyond for us. He's in the Ankeny location. He was willing and able to help us when we needed it most. A+ for professionalism, courtesy and when time was of the essence they made it look easy. All around great experience.
