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December 2023 by P. Maples
Caliber in Ankeny is the place to go for auto body work. They corresponded with the insurance company and arranged the car rental seamlessly, I barely had to do anything. Also, Christian kept me well informed the entire time and my vehicle was ready before scheduled. It came back good as new. I would highly recommend this place.
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November 2023 by Jonathon James
Top notch techs. Top notch front office. Professionalism every step of the way. When my wife damages her car again (She will find a way..) We will be back! Thank you Ankeny crew!
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November 2023 by Zachary Smith
I HIGHLY recommend this company. They can (and should) lead a master class on customer service. From my initial estimate, communicating with insurance, calling me every two days with updates....everything about my experience at Caliber was top notch and above and beyond my expectations. This was my first experience with Caliber as I am newer to Ankeny, but they do have multiple other locations in Des Moines' suburbs. I hope to not have to use them again, as that means that there's damage to my car....but if this does happen again, I will go back to them with absolutely no hesitation as I know they will get my car into like new condition in a timely and reasonable manner. This was the smoothest and easiest experience I have ever had with a car repair facility before. Again, I wish I could give them 11 stars....They are a top notch company with stellar customer service.
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November 2023 by Drake Han
I sent my truck to be repaired after it was hit and damaged in a accident and Christian and all the Caliber staff i interacted with were very kind and helpful and made sure i was updated and communicated with on a regular basis throughout the repair process from the estimate till i picked up my truck. I would for sure recomend caliber and will be returning back should i need to. 5 stars
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November 2023 by Paul Cain
Excellent work and great customer service. Regular updates on progress. After significant damage, I expected there might be some type of issue with the car upon return. That wasn't the case. Everything was perfect!
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November 2023 by Laurie Fein
Had an issue with my car that my regular mechanic was not able to address and they referred me to Caliber. Caliber got the job done and provided skilled, courteous and fast service. Thanks so much!
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September 2023 by Eric Shatto
Wonderful place to get your cars body repair done. Car looked even better than before I took it in, Chris called every step of the way to make sure I was informed and if I had any questions.Service: Painting
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September 2023 by Sarah Brandi
They were awesome! Reasonably priced, excellent work and customer service was top notch! They got my car back faster than expected and it was better than new and super clean! Thank you!!Service: Painting
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August 2023 by Madde Burma
My car needed fixed after being hit, and Caliber made it very simple and worry free. They communicated with me consistently ensuring I was up to date with everything happening. They worked with the insurance so I didn’t have to. They also assisted in helping fix other areas of my car without me even asking!Service: Body & Trim
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August 2023 by Patricia Harrison
Excellent service beginning with Casey at the front desk and continuing with Chris and Dave and the technicians that did the work. I was kept informed as to progress and everyone was friendly and helpful. Hopefully I won’t need them again but if I do I won’t hesitate to call Caliber.Services: Painting
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August 2023 by nadja wirth
Where do I begin with this wonderful company other than off the bat giving them 10 out of 5 stars. Casey is the HBIC of this joint for starters. I had issues getting a rental because the rental company dropped the ball completely. When I called Casey to tell her I would have to cancel my appointment for brining my car in she cut me off and said hold on hold on hold on--- placed me on hold, handled it for me (not sure what she said lol)---but she got s*** HANDLED okay...she got back on the phone and said "you're first in line to get your rental." And what do you know, I got it that day as promised by the rental company. My husband has been deployed and I have been single-momming it and working full time with two toddlers who needed to be picked up from daycare so I did not have time to mess around with this rental company that rhymes with shmenterfrise. BUT WAIT...the customer service gets better. These wonderful people (from Casey to the technicians) called me *daily* to give me updates on my vehicle. I never had to wonder what was going on or when my vehicle would be ready. They stayed on top of it!! Their customer service is and was exceptional. They are such a professional bunch and I'm so happy I got to work with this lovely team who made the whole process stress free and simple. Thank you to Caliber Collision in Ankeny. You knocked it out of the park. PS....they cleaned my car for me too. If you're wondering if you should use them...stop...just call them and schedule your appointment. You won't be disappointed and for some reason you are, then you're probably the problem as a person. ((No offense)). THANK YOU THANK YOU THANK YOU!!! I hope to never be a repeat customer but if I am, I know where to go. Also, give my girl CASEY a raise.
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July 2023 by William Dolezal
Nothing but high praises to say about our experience with Caliber Collision. We were kept well informed on the progress of the repair. The repair was actually completed a few days ahead of the original estimated date. Excellent quality of their work. Color matching of new parts to the original was near perfect. Easily recommend them to our family & friends.Services: Painting
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July 2023 by Devin Miller
We have had multiple experiences with Caliber Collision (CC) over several vehicles. First Yukon versus snowbank…,snowbank won, although CC made it like new. Next, 500 miles on a brand new Jeep Renegade versus our son’s unprotected metal handlebar grip across two doors. Handlebars won, although CC made it like new. Then two years ago years ago Mother Nature beat down the Jeep Renegade with hail. $8K in damage, returned like new! Finally, a 2023 Subaru WRX, 8 days after buying, our son accidentally sprayed gold spray paint while walking in front of my new black car. Once again CC restored the paint like new with no invasive process. Definitely a place to get your repairs fixed!
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July 2023 by Shawn Weuve
Couple of minor problems which I don't think was their fault. I used to work in a similar industry and I would definitely go to them again.Services: Painting
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July 2023 by Carole M.
Caliber collision in Ankeny went above and beyond repairing my vehicle..The service from start to finish was top notch..Casey at the front is amazing with all her help,she is friendly outgoing and does a amazing job.They are lucky to have such a incredible gal working there..The guys that helped with the estimate and all there help was also 100%..I cannot say enough about the service we had there..Don't go anywhere else for auto body work..This is the place