-
December 2023 by Katie Moore
They were knowledgeable and it was refreshing to see them not take all opportunities to oversell on things that didn't need repair. They were quick to schedule the servicing (next day) and made sure | had shuttles and a courtesy car in the meantime.They were everything I could dream of in a trusted mechanic. They've got a lifetime customer!
-
December 2023 by Charla Vo
They are absolutely wonderful. They're very polite and they're honest and they're fast. Our car needed fixed in. We were told it would take a week and it only took three days
-
October 2023 by Pam Thoren
First time there. Very Friendly and knowledgeable. Great service I will be seeing them again. Thank You Jack for all your advice.
-
October 2023 by Paul Baker
I called asking for a quote for some brake work and was given a quote, "And you can take that to the bank" I was told. Next week I came in for the appointment and they got it done faster than I expected. When I came up to pay the bill was higher than I was expecting. Now I had planned for the first amount and only a little more (for taxes). I mentioned that I was expecting the first amount and didn't have enough to cover the current bill. So I asked if I could pay the bulk now and the rest later only to be met with, "Oh ya, I remember you, calling in for the quote." He took the bill, threw it away, and rang up the quote that I was promised when I had called in (plus tax of course). It was a weight off my shoulders. I recommend this shop to any who needs maintenance on their cars due to their exceptionally friendly service, speedy turnaround, cleanliness of the store, as well as the shuttle service if you want to use it. The only complaint is that they have so much business, it's hard to find a place to park. Although I'm hearing that they are working on it.If they keep these standards, they will have my business as well as my wife's.God bless you.
-
October 2023 by Travis Gabeler
These guys replaced the heater core in my wife's car, and she was floored. They stayed almost exactly on the quoted price, fixed the issue, and even spot-detailed the dashboard and console of the car. Plus, the shuttle service helped us retrieve the car and was a huge convenience. Thanks guys!
-
September 2023 by Michael Cornelison
Super friendly. Solid replacement parts, unlike a lot of Amazon stuff. Really appreciated the free shuttle (out and back)
-
August 2023 by Roger Blakesley
This is the fourth time I have taken a vehicle to CBA. They knew me by name and despite having a full parking lot managed to get my vehicle looked at and diagnosed.They called me and told me that my home fix I did on the vehicle had solved the problem. And they gave me a detailed estimate on other things the vehicle will need in the future.They knew those things were probable future business (they /will/ be) and did the full diagnosis as a courtesy! Who does that anymore? CBA that's who. I got the report and estimate and had a thorough discussion on safety issues and the most economical way to deal with the vehicle's issues.Free ride to go pick it up too.
-
August 2023 by Nicole and Thomas
Excellent place to have your vehicle worked on. Front desk is knowledgeable and courteous. Both of my vehicles were fixed properly and promptly (same day). The price is reasonable as well.Services: General repairs & maintenance
-
July 2023 by Brandon Banker
Took the company truck here. Work in Ames and went out of my way to take a 2009 dodge 1500 to them in Ankeny based on an employees review and he absolutely nailed it with his reccomendation of Christian Brothers. This place is one of the most honest automotive shops I've ever worked with. The drop off process was simplified. The check out and paying over the phone was ease. They didn't sell me anything I didn't need and were completely honest throughout the process. They gained a customer with this one....6/5 stars if I could
-
July 2023 by dugroz
So I brought my Kia in for a 2nd option on why the AC wasn't working. This was after a Kia dealer had worked on something else, and all of a sudden it stopped working. Christian Bro's checked for leaks and found none, but we thought there may have been a pinhole leak. They charged it up. They let me know I can bring it back for a follow up if the "leak" returns.Now, it's 6 weeks later, we've driven to Branson and back, Chicago and back, and ... it's still working fine!!!! AC is as good as it was a year ago!All I can figure is that when the Kia dealer replaced the engine last year, someone messed up and didn't recharge it (despite telling me a hose was broken)... I can't believe another place wanted me to spend $2,000-$3,000 on a new compressor, when all it took was a $230 inspection and recharge here at Christian Bros.Anyhow, thanks for shooting straight with me and taking the time to explain what it might be, and take the conservative path rather than jumping right to an expensive replacement. I very much appreciate it. Would recommend.
-
July 2023 by Brock Vosberg
Great service, and I felt that they had my best interest in mind. There are several items wrong with my vehicle but they worked with me to only address the necessary issues.Services: Vehicle Inspection
-
June 2023 by Danielle McVeigh
I felt listened to. Very polite and prompt. My car drives like a new one. I’m going to plan on going back for my next serviceServices: Steering & suspension repair
-
June 2023 by April Welborn
"Christian" brothers??? When I first walked in a man who worked there asked if I wanted some coffee. I said no thank you but asked if they had soda. His response was they didn't have soda but they had beer.They had said to bring my vehicle in at 7 am and they'd have my vehicle looked at in the morning. I called around 10:30, they said they hadn't got it in the shop yet but it was next in line. I called again around 1 and they said they still didn't have any information. I called at 1:30 and talked to the manager who just wanted me to come get my vehicle. I said I wanted to know what was wrong with it, I had already wasted most the day. At around 3 they still hadn't called me so I called again they said they still didn't have an answer so I said I would just come get my vehicle. When I went in to get it they actually had an answer but just wanted me to get it out of their shop. See, I think they had an answer all day, just didn't want to do the work so made me come get my vehicle. I would NEVER do business with them again!!!
-
May 2023 by Erin McGuire (Rinny)
My husband I dropped off my very problematic work-vehicle (2005 Murano that’s seen some rough days/driving) for a diagnostic once the ‘Service Engine’ light came on. We knew going into this, it was hyper unlikely that this vehicle would be worth repairing but wanted to at least know to what extent the vehicle was ‘on its way out’ as it was already a problematic car upon very cheap purchase from around 4 years ago, that’s driven around 200-250 miles a day in Iowa for my job. We have driven this car well past the point of its better days!All that to say: Christian Brother’s not only let us drop off the same day we called, they were beyond friendly and honest with the vehicles diagnostic. Including photos of said damages, explaining that it could absolutely have a catastrophic accident if we continued to drive it - their honesty in all of this and opinion of puttin it out to pasture was so refreshing! We are extremely realistic when it comes to repairs and maintenance and we couldn’t be more appreciative that they share the same values, instead of taking us to the proverbial cleaners monetarily to try and get it up and running. Prices with them are beyond fair for their integrity, honesty and delightful customer service. We will be coming back for any and future services on our personal (and not so alarmingly dangerous) cars in the future! : )Service: Auto engine diagnostic
-
May 2023 by Nathan V.
I brought my company truck in and they did 6200 worth of work and didn't fix my main complaint(my tires). Ended up telling me to go to a tire shop.
