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January 2024 by Dustin Waterhouse
Horrible, impossible to deal with I will be refinancing my loans and taking my future business elsewhere.
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December 2023 by Nate Flick
I got my auto loan here and they were beyond helpful. Nice staff and I was in and out quick!
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November 2023 by John Jay
Horrible rude service and mobile app is so sketchy, it actually had a payment disappear and they denied anything happened, and to boot, their rates are insanely high! Keep looking if your trying to get a loan through a so-called credit union.The RUDE customer service is why this review is being posted BTW ?
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April 2023 by Jeffrey Johannsen
Always had a great experience with loans through them until recently I purchased an atv and had it financed through them had insurance put on it right away and adequate proof sent over within the first month, they misunderstood my insurance policy and without checking “provided” they’re own insurance which can hardly be supported and after all proof of insurance supported and proven back added 900 to my loan amount and 80 dollars a month taking away the last little justification I had to own The atv after a month of unemployment and a pay cut when I got a job they’ve shrugged it off the three times I’ve questioned it
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April 2023 by John Wilcox
So far so good just opened a new account !Very pleasant quick experience
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October 2022 by Susan K.
Last week i called ahead to Affinity CU where I have had an account for years to see if there would be any problems depositing large checks, they said no it would just have to be approved by management. I went directly there and tried to deposit 2 large checks in my account that I have had for years and they denied them saying they would bounce?? I said I was told a manager could approve them. Wasn't offered a manager. Their loss, went to GreenState CU opened a checking, saving and money market accounts there without ever being a customer before. Asked them why they were able to cash the checks and Affinity wouldn't. They said they had no idea because they were both certified checks so they couldn't bounce. GreenState made it very easy and now they get to hold on to my money. Thinking about getting a CD there too.
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September 2022 by Brad Duerson
Green State has been a great customer service provider for me. I understand that some customers can have great and "not-so-great" personal experiences with bank policy or individual employees at any bank. Green State Ankeny employees have always been friendly and helpful, and corporate policies have been transparent and fair. I am totally satisfied.
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August 2022 by Jason Downs
I have had 2 mortgages with them, and they have been on top of everything!
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August 2022 by Penny Carington
Really love their personal service and how well they treat everyone
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July 2022 by Maddy Boettger
DO NOT GET A LOAN THROUGH HERE! Bankers were completely clueless and had no idea how to help me. Biggest mistake getting my auto loan through here. I was 3 months late switching my car insurance from my old car to my new car, which I completely understand was MY MISTAKE. However, they are charging me $1500 to slap their own insurance on there and making me pay it over 12 months which is massively increasing my monthly payments. They refuse to work with me in any way so I can actually afford this. The woman “Sierra” that I spoke to was horribly condescending and had no care for my situation. Funny, because I spoke with a family member who went through the same situation of getting car insurance switched over late through Greater Iowa Credit Union and they were incredibly accommodating with her. Clearly GreenState does NOT care about their customers. Will definitely be refinancing through Greater Iowa ASAP!
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July 2022 by Richard
Good bank/Credit union. No fees unless it's over draft fees. No monthly fees. Why I switched. I know of two locations, in Ankeny and Altoona. I just saw the location on S.W. 9th and McKinley Sunday June 12.
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June 2022 by Pam
Excellent Service and they work really hard to help you with your financial needs. Murat Uzel is excellent and great to work with! Would recommend them to all I know!
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June 2022 by Ed Hunt
GreenState has excellent rates, great customer service and more locations popping up all over Central Iowa making them convenient to do business with.
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June 2022 by Hunner Love
Always super helpful! Murant always helps the family get what they need from new accounts to loans.
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June 2022 by Jacquelyn Duke
GreenState has a wonderful community feeling. You'll be given time and attention.
