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October 2023 by N. V.
Wanted to get some tires mounted and talked to Rich. Told him what I was wanting and he got really short with me when I told him that someone else would be balancing the tires. He then told me if they weren’t doing everything they won’t do anything. Then pretty much hung up on me…. GREAT customer service
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October 2023 by Susan N.
Required new shocks and struts. They were able to fix in a timely manner and under other estimates. Also a super friendly staff.
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October 2023 by Kyle Menin
I arrived with a leaky tire and found that my set was beyond spent. They replaced the set faster than my ride could arrive to pick me up. Great price and service.Top notch - make these guys your guys
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August 2023 by Woody
Today I brought one of my company vehicles in. Because the tire pressure was low and your new higher. Marcus went above and beyond to make sure that I was helped out and took care of me. Super great guy, hope he moves up in the 21 day.
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July 2023 by Chris Bice
Heartland Tire & Auto has always done good by me. Recently had new tires installed, wheels aligned and an oil change. The employees are always courteous and efficient. I’ve never had them try to sell me on something I didn’t need. Outstanding business. Highly recommend!
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July 2023 by Rachel Pearson
I have had 3 vehicles here in the past month. I would recommend these guys to anyone. Great customer service and very helpful.
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July 2023 by Michael Christiansen
Best service in town. I buy all my tires and get vehicles serviced here.
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June 2023 by Jay Miller
I'm from out of town and had a nail in a tire with a slow leak. I was pretty much stuck until they could get to my vehicle. They were able to squeeze me in and had the repair done quickly. I was back on the road in no time.
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April 2023 by Stephanie Kaare
Had such an easy and wonderful experience with Heartland Tire & Auto! I called last minute on a Monday about some wheel issues I was having, and they were able to fit me in right away on Tuesday morning. Unfortunately for me, I was about 2 minutes away from their shop when my wheel went out and I got a flat tire. I wasn't sure what to do and didn't want to call a tow truck right away, so I decided to call Heartland for some guidance. I let them know about my situation and they were so quick to ask me where I was so they could send someone out to help! Within minutes, I had my tire pumped back up enough to get me to the shop and was dropping my car off. The employees were so kind, patient, and helped me understand what was going on. Will definitely continue to rely on Heartland Tire & Auto!
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April 2023 by Aaron Bloodsworth
Heartland Tire always provides great service! Communication is always top notch! Highly recommend Heartland for your vehicle service needs! Clean and organized shop and a great environment. They are always able to help with our service needs. Also a great place to get new tires!
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March 2023 by Natural Health
It's always a great experience when we go to Heartland Tire. The staff is very knowledgeable and extremely efficient. Great customer service!
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February 2023 by John Baker
Ryan is a 10, they actually do what they say they're going to do. The billing is simple and easy to read.
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February 2023 by darrin blom
They got me in quickly when my fuel pump went out and communicated with me the whole time so there were no surprises.I will definitely recommend them to friends!
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February 2023 by Caleb Brink
Used to love using heartland tire and auto. Always decent prices and service (Used boone before moving to ankeny) and sadly that sentiment is no more. Got tire put on month or so ago and have had issues pop up. When i tried doing some maintenance (tire off maintenance) 1) lug studs are damaged, 2) lugs were over torqued beyond reasonability (2ft breaker bar plus body weight couldn't loosen them). 3) when I brought vehicle back into shop to have lugs torqued they told me they don't believe in a spec under 100ft lb (my spec was 88.5). After convincing them to do it properly (why should someone have to do that) they didn't. Took my torque wrench and found values north of 120ft lbs) 4) when I was putting tires back on the lugs didn't start as well as they used to (hub threads may be damaged). 5) when i hopped back into my vehicle I could smell my clutch was burnt. If someone can't drive standard dont let them move a stick car. I'm extremely dissatisfied with this situation and hop.e something can be worked outUpdate: they have not reached out and do not care for their customers one bit. I'm extremely saddened by this as I've had great experience w/ the boone location
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December 2022 by Jon Morrill
Quality over quantity! But wait there’s more. BEST prices in town. They will never try to sell you blinker fluid. Even in one naivety there is no taking advantage of the customer. They offer what is necessary to get you back on the road not what helps their pocket book. True customer service, rare in todays marketplace. Thank you Heartland Auto for everything you have done for me and my family!!