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January 2024 by Susan Mahannah
Very helpful!
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January 2024 by John Walling
Great help at return desk, excellent prices…support out troops and Olympics, keep the store clean, highly recommended
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January 2024 by Joseph Baum
One of my go-to home improvement stores.
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January 2024 by Sally Prince
Sam, the assistant manager was extremely helpful. We really appreciated it.
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January 2024 by Jan Metheny
Clean store, helpful staff, good sale prices, lifetime guarantee on products I bought, nice credit terms!
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January 2024 by Kallie Hoksbergen
We ordered a washing machine and dryer 12/12/23. The scheduled delivery + install was set for 12/15/23. They told us they would take the old appliances and install the new ones.Problems from day 1!The installers refused to install the washing machine because our wall valve had a tiny leak when they turned the water off. Refused to install the new washer. Then they refused to install the dryer because the dryer vent from the dryer to wall didnt line up perfectly…. Said we had to have a fitting…. And left. So WE INSTALLED both! We also had the plumber come out and switch our valve that had a tiny drip that didnt even impact the machine. But that was fine.What wasnt fine—-> the next morning after we installed the washer ourself, we had water on our laundry room floor from a leak in the drain pipe on the back and a leak under the machine!!!! 2 leaks!! On the unit!I spent hours on the phone trying to get a new one.Finally got the new one delivered- had a DENT in it. The dent was from the driver and how it was secured. He told me: you have 2 options: accept it and loose all warranty (told him NO) or Refuse and we order you a replacement. I refused. He told me to call the 1-800 number in an hour to start the process again. I didn’t wait an hour, I a called my local home depot and got the appliance manager Diane. She called the delivery people and my order was supposedly set up before she called them. She told me “you are getting white glove treatment on this delivery”. She clarified what that meant. Fast forward a week… never heard from anyone about my replacement. I called the 1-800 number again. Talked to Cloey! She was awful! Told me- there is NO UNIT ORDERED. I am getting a refund?!?!! I told her- I still have your original unit, how does that work? She was clueless- said- “we will have to come get” I said- NOPE! Not unless you bring me my washer. She insisted I am getting a refund, they had to come get the unit, THEN I CAN PLACE AN ORDER FOR A NEW UNIT AND PAY FOR THAT ONE! I said NO. “This is what is going to happen… “ and I told her I was calling my local Home Depot since she was no help.Called my local home depot and talked to Andy. He read the notes and confirmed Cloey was wrong. He told me to call the delivery company to discuss next steps.I called delivery company and got Brooke! She was AWESOME!!! Brooke handled that situation like a beast!I requested to NOT have the same delivery/ installers. She set that up too.I am supposed to have my washer delivered today. Between 3-7pm.My mother in law also bought a dishwasher from Home Depot and they refused to install it… told her they had to “remove walls” to install a dishwasher!!! She asked them to wait till my husband got there to review the situation and they bolted, cancelled her delivery and order!!! It was a nightmare! She marched into Home Depot and asked for her money back. When to Warner Stellian- had a machine delivered next day and installed— no wall removal needed! How bogus an excuse to not work!Home Depot has an installer problem and a interior process situation. Need serious revamp!Pretty frustrated and will update this review when I have a washer delivered without problems and damage.
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January 2024 by Cody Menting
Decent overpriced big name store
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January 2024 by H. Alejandro Corona
Very nice employees, always trying to help.
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December 2023 by Jacob H.
Extremely helpful and even though I didn't get anything still helped me figure out what I needed! The effort put in was above and beyond, definitely coming back for more projects!
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December 2023 by Hming Sanga Lal
Nice place, Good customer service…
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November 2023 by Cody Wade
I was in the store Saturday to pick up a couple things and an employee approaches us about a new furnace. We tell him ours is new and he asks if we’re interested in info on a mini split, which I was so I set an appointment for 10 am Monday. I get a text on Sunday confirming my appointment for 10:00-10:30 on Monday morning. This is already different than what we talked about in the store but okay it’s 30 minutes. Come Monday their guy is a no call no show and when I call the store I’m out on hold for over five minutes.
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October 2023 by David Bowan
Manager Andrew I guess is known to be rude to customers especially those of color? Absolutely no help whatsoever but has the audacity to have attitude with customers and role models for his team to be the same way. This Ankeny location always seems to give me problems but this is not my first time witnessing him have issues with customers just the first time I experienced it first hand. He doesn't want to help, doesn't move with urgency and acts like your bothering him when asking for help.
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October 2023 by Ron Thompson
Had drywall I needed at a competitive price and quick check out. Good experience.
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September 2023 by koreandonut
My go-to hardware store even after moving to a nearby city. Highly recommend using the Home Depot app if you have access to a smartphone to see if what you are looking for is actually in stock at your local store. Just remember that low stock items always have a chance of being out of stock by the time you get there. Also, feel free to ask the friendly staff in case you don't see stock on the shelves (even if the app says they do) as the available stock might just not be re-shelves yet.You'll pretty much find every generic item you need for all of your home improvement needs.
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September 2023 by Bridget Ball
Love this place always find what I need and more all for good prices usually discounted and keep receipts for the rebates it's awesome savings