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February 2024 by Morgan Alaine
Have been working with Karen Bogaards in handling my taxes, I regret to say that my overall experience was not satisfactory. There were several aspects of the service that fell short of my expectations.Firstly, there were frequent delays in communication and responsiveness, which made it challenging to get timely updates on the status of my taxes.Additionally, I found the level of attention to detail to be lacking. There were errors in my tax return that required multiple revisions, resulting in unnecessary inconvenience and stress.I cannot overlook the issues I encountered during the process. I hope that this feedback can serve as constructive criticism to improve the quality of service for future clients.
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June 2023 by Katie Evans
We went to H&R this year. We had been there in the past and it was fine but haven't been for a few years. We went back this year and it was a big mistake. I own an in-home daycare and the guy doing our taxes said there were all sorts of things I couldn't deduct that I always have in the past. I questioned him and he insisted I was wrong. When he was done we owed $7,000+ which has never been the case before. I decided to go to a CPA for a 2nd opinion. He deducted all of the things the H&R guy was arguing with me about. We ended up owing $315 not over $7,000. We will be avoiding this place at all costs in the future.
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March 2023 by Dennis Gramentz
Pleasant atmosphere, fast service and the lady doing my taxes was very professional.
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March 2023 by Kristopher Alleman
It was extremely fast I was in and out in about 30 mins
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March 2023 by Melissa Davis
I have been incredibly disappointed this year. We always file our taxes online and this year, we went to the office for our second look to ask some questions and make sure we were getting all of our deductions. Some how this has messed up our online filing through the website and we cannot get a return call from the office or an answer from online tech support. Our taxes have been stuck in limbo for a month.
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April 2022 by Richard Dietz
Working with the same tax preparer each year is a huge boon. It also helps when they are competent. HR Block has offered both.
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March 2022 by Megan Northouse
I trust Karen with my taxes and I have a great relationship with her. I am always pleased with everything at H and R Block. It is so fast and easy to get my taxes done and I will continue to be a loyal customer.
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March 2022 by SteveDoris Stoermer
Karen has been our tax person for several years. She is very knowledgeable and easy to work with.
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February 2022 by Jean Wathen
I believe the preparer, Karen does an excellent job.
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February 2022 by Jessica Perry
Our tax lady is easy to work with.
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June 2021 by Michelle Keninger-Williams
People patient and friendly. Robert was wonderful. Professional and very informative
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April 2021 by Dean M.
Don't believe their guarantee you have to pay extra for that on top of the overpriced service they give!! Screwed up my state return cost me $290 and acted like it was my fault COVID closed everything last year, why should I drive 30 miles for service when I drove 1 mile to get my taxes done!! Their guarantee is fake!
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April 2021 by Joe Fraher
We were very satisfied, Federal and 2 state returns.
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April 2021 by Cletus Janni
The main reason is that H&R is up to date. I mean in preparing for tax reporting I don't have the time to check on tax law changes.
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April 2021 by Brad Fillbach
My wife and I have enjoyed Karen doing our taxes for the last several years. She has taken good care of us.
