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March 2024 by Dan B
I recently purchased a treadmill from Johnson Fitness in Ankeny, and it was one the best buying experiences I’ve ever had. Trey was outstanding throughout every step of the process. From the start, he expertly answered every question I could think of, and was also so patient and kind to my young daughter, as she tagged along during our initial fact-finding visit. He was exceptional at listening and advising, helping to find the perfect treadmill that best fit my budget and running needs. He seamlessly interacted with myself and another potential buyer at the same time, making us both feel like we were getting all of his attention – an impressive feat! On a follow-up visit, I was able to run on a few of the different treadmill options we had narrowed the search to, which was important and invaluable for me to feel confident in the decision. At the end, Trey made the purchase process easy and efficient, while preparing me for everything I would need to know for the delivery, as well as expert tips to care and maintain the treadmill for years to come. It's only been a few months of running on the treadmill, though I couldn't be happier with the purchase. If you're looking for a treadmill or any exercise equipment, I highly recommend Trey and Johnson Fitness. Trey, thank you so much again - you are amazing at what you do!
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March 2024 by Edward Russo
Store was locked up and closed because somebody calls in sick. You don't have replacements.
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February 2024 by Nir Keren
I recently purchased a treadmill from Johnson Fitness & Wellness, and I cannot speak highly enough of the exceptional service provided by the store manager, Trey. From the moment we walked in, Trey's dedication to ensuring we found the perfect fitness equipment was evident. He patiently spent over an hour with us, thoroughly explaining the array of products available and how each could meet our specific needs. Trey's extensive knowledge and professionalism guided us seamlessly to the ideal treadmill for our requirements. Although we're eagerly awaiting its arrival, I felt compelled to acknowledge Trey's outstanding customer service. His expertise and genuine commitment to customer satisfaction truly set Johnson Fitness & Wellness apart. Thank you, Trey, for your exceptional assistance! The Kerens.
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February 2024 by Sara Schulte
At Johnson Fitness in Ankeny, all the staff are knowledgeable and friendly. From the moment we walked in Trey greeted us and asked what we were looking for. He helped us in our decision making process after answering all our questions. After our purchase, Trey has been very helpful answering our questions once we received our treadmill. The Matrix TF50 is a great treadmill! I would recommend Johnson Fitness in Ankeny for your exercise needs!
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February 2024 by Ashley M
We recently bought a new treadmill and Trey was very helpful! Was not pushy and was able to answer any questions we had. We were happy with our experience and wouldn’t hesitate to purchase from Johnson Fitness again!
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February 2024 by Corey Stallings
Trey was fantastic to work with. He was patient and informative without being pushy. This is our second purchase from Johnson Fitness and we would not hesitate to refer friends or family to them for their fitness equipment needs.
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February 2024 by Linda Lou
Worked with Trey to buy an Elliptical. Made the buying experience very positive....no high pressure sales. Used the delivery service, which was quick.
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January 2024 by Patricia Means
Person assisting us is knowledgeable, friendly and allowed us time to us the product before purchasing.
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December 2023 by Justin Robbins
No Pressure sales. They allowed us to look and ask questions as we had them. Every other business dealing with walk-in sales should take notes from them.
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December 2023 by Kazragor
This place is awesome and Trey is the man! He has a lot of knowledge about all the equipment they sell and is great to talk to about anything fitness related. This place has so much variety when it comes to fitness equipment and is the one stop shop to go if you need anything fitness. Trey will go out of his way to help the customer and make sure you feel comfortable with any purchase you'll make. 10/10 for this place and for Trey. I've purchased an Olympic weight bench and Olympic Barbell here years ago and they still look and act like they're brand new, also got a new Treadmill that's fantastic and this place provides coverage if your motor breaks (they'll come to your house and fix it). This place is great!!
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December 2023 by Kahri Huntrods
Trey was super knowledgeable, enthusiastic, and personable. I've been researching different treadmills for a long time and he helped answer ALL of my questions. I also loved being able to try out numerous treadmills and check out their various capabilities. Trey definitely knows his stuff and was a pleasure to work with. He gave us tons of information and was extremely helpful. Highly recommend Johnson Fitness & Wellness in Ankeny!
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November 2023 by Michael Pfannebecker
The salesman was super helpful and no pressure. Great selection, and they know their products!
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October 2023 by Nick Hoffman
We purchased a Nordictrack S22i bike from them. In less than two years, the bike stopped working. Johnson Fitness said they are not licensed to do service work on Nordictrack. Buy something else and from a different company!!
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October 2023 by Jeff Dangelser
We had a very good experience. Trey was very helpful answering the questions we had about a massage chair. Trey was also helping some other customers but he split his time very well and kept everybody happy. He has a broad knowledge of all the equipment and does a very good job.
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October 2023 by Robert Christner
I am eagerly awaiting the arrival of my new purchase. The staff was very knowledgeable and helpful. I had the same experience during my last visit. Thanks