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April 2024 by Brandon Ford
Pick up my mobile order through the drive through, a simple one sandwich meal + a free coffee. I wait 20 minutes while every other car goes free. I pull back around and explain I haven’t gotten my food and they repeatably ask if I’m John, I am not. I get zero communication from a manager and I am nearly shunned with silence as they make and deliver 5 minutes later my meal, with zero apology or even acknowledgment. 35 minute ordeal. Thanks McDonalds ??
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April 2024 by Javier Lopez
Do not go here if you're looking for something quick. You'll be waiting for 20 min for a sandwich.
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March 2024 by Janeen Pearson
Terrible service. They mixed up our order and did not take care of it. With other food options available will not be back.
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March 2024 by Kaden Davis
Got parked for nuggets and burgers and waited for 30 minutes until we finally gave up and left. Never eating here again
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March 2024 by Bridget
Cookies are amazing and baked fresh on the
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March 2024 by Tristan Lockett
The food was good and amazing I ordered 2 Bacon Egg and Cheese Biscuits and Hash browns. Will come
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February 2024 by Gale Johnson
This place Absolutely turns to garbage after around 4pm. They move the orders over as completed but they’re not (I assume to “ fool” the metrics. Day shift knocks this stuff out with 3x the business and night shift is a “ clown” show, pun is accurate and
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February 2024 by Andra Wages
Today was the worst yetWe waited 15 minutes for our food. Cold. All of it. The fries were hard. The Shamrock shake was melted and a horrid dark green. Too much syrup. It was overwhelming.Don't waste your time.
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February 2024 by Payton Schu
Stood at the counter to order for 10 min without being acknowledged
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February 2024 by Kenneth King
Best ran McDonalds in the area in my opinion.
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February 2024 by Brandi Fowler
Tired of the ice cream machine being
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December 2023 by BNSJones
The McDonald's on South Ankeny Blvd. in Ankeny, is inconsistent at best to at times, just bad. I've frequented this particular restaurant many times over the years and have found that the food and service has declined a great deal. The last time that I visited, it was a forgotten cheeseburger and soggy fries. However, tonight it was an all but raw lower beef pattie on my double quarter pounder (see picture), mixed up sodas with one being the wrong size and flavor, and overall cold, poor quality food. I did wait in the drive-thru for at least 15 minutes after paying, prior to getting my food, but I wasn't alone as the person in front of me had been waiting even longer. Overall, the people working the windows, taking orders and payments, and also bringing food out to cars, all seemed to be doing their best. Unfortunately, it just wasn't enough as this particular McDonald's isn't delivering on the standard that's been set by this franchise for so very long.
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December 2023 by PHIL Roberts
They sometimes mix up your order..the food is cold sometimes..their people are friendly ..Wheelchair accessibility: Available
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December 2023 by Jake Grim
Absolutely unimpressed by the inconsistency of quality here. Sometimes its fine, sometimes i want to call and demand a refund. Just got a McChicken and fries, and when I opened the sandwich it was destroyed. An obscene amount of mayonnaise and lettuce dwarfed the rest of the sandwich. There was one car ahead of me and one car behind me, it wasn't like they were extremely busy. Please teach your staff to acrually care about the service they are providing. Just because McDonalds is one of the biggest and affordable fast food chains in the world doesn't mean that their employees can use that as an excuse to perform poorly.
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December 2023 by Taylor Stein
I’ve tried to give this McDonalds the benefit of the doubt multiple times - but the last 4-5 times I’ve tried to order food here my order is either incorrect or terribly made. Today I ordered a quarter pounder and was given literally just two buns and a patty…nothing else on it. This is a regular issue with this McDonalds - don’t come here unless you want to spend money on something you don’t want to eat.