Midwest Mattress offers an exceptional buying experience with knowledgeable staff who quickly match customers with the right products. The sales process is efficient and friendly, with no pushy tactics involved. Customers appreciate the professionalism and kindness of both the sales team and the delivery personnel. Delivery teams, including Kolby, Jerry, Alex, and Drew, are noted for their punctuality, polite demeanor, and attention to detail, ensuring a clean and tidy setup. Many customers return for their mattress needs, highlighting the store's reliability and excellent service, even during busy times. Overall, Midwest Mattress is recognized for its outstanding customer care and quality products.
Associate was very knowledgeable. Quickly determined the product that was right. Completed the sale and scheduled the delivery quickly.
June 2024
We have used this store for our last three mattresses. They were super helpful during COVID when delivering one of our mattresses while we were movingFrom the sales staff to their delivery people, they are always professional and kind
June 2024
Absolutely amazing experience work with Michael, he took his time explaining and answering all of our questions. Paperwork was quick and even with the busy holiday weekend they got everything squared away to receive our Iowa made Mattress in the next few days
