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May 2022 by Stacie Williams
Such friendly, honest and helpful people. I definitely would recommend them to family and friends. Made it so easy. Yall rock!
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April 2022 by Pam Cornelison
Super nice people...great prices!
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October 2021 by Alan Smith
Would recommend this store to anyone. Excellent customer service, friendly, easy, owner works the store with his family. I had a truck fall through and owner arranged for his son to deliver very quickly. I rarely take time to leave reviews but this experience exceeded expectations, especially compared to how poor customer service is these days in bigger chain operations. Will go back for my other furniture needs
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September 2021 by Amanda DeGraff
Willing to negotiate. Very friendly and helpful!
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August 2021 by Trina S
One hour delivery at a great price!!! Just needed a new mattress to last about 5 years and got a great deal on one here...may last much longer: better quality than we expected! Excellent customer service, not pushy and didn't hover over us but was available if we had questions. Nice little out of the way place with a good variety of unique items (more can be ordered, I understand). Great deals on some things today ( we didn't need them, though). We will definitely be back when looking for certain items.
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July 2021 by Stephen Feldhaus
Nice furniture nice staff
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May 2021 by Jordan DeMers
My apartment flooded from an upstairs unit and the only thing ruined was my mattress. New Furniture Outlet was the first place my wife and I looked and we were beyond pleased with our experience. The gentleman working was the owner. He was very thorough, knowledgeable and helpful in guiding us through our first mattress purchase. His son delivered it to our front door in a timely manner for an extremely reasonable price. All in all, this family run business helped us turn an almost disastrous occurrence into an extremely pleasant shopping experience. We will definitely be back in the future!
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May 2021 by Stephanie Burgan
This is amazing family ran business!!
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March 2021 by Tanner Nygren
Exceptional prices and even better customer service. I came in right at they were closing on a Friday night and they stayed late to help me. I won’t go anywhere else for furniture. Thank you, thank you, thank you!
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October 2020 by Angela C.
Leased furniture 6 weeks ago, have to relocate and the finance company states that you can terminate the agreement by returning the furniture. New furniture outlet won't accept the furniture back New furniture should have read Snap Finance contract. This is wrong The table i bought was delivered broken. They didn't unwrap or put any of the furniture together. I had to. Go to Rent a Center or Aarons or my favorite Buddy's these companies actually follow their contracts and work with you as a customer.
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October 2020 by Barry P Martin
The other reviews sound great, but we recently bought 2 recliner chairs, & one already has the form seat moving around causing back problems!!!Not sure if the other will change in the near future!The receipt may have read NO RETURNS, OR EXCHANGES, FURNITURE AS IS, which we didn't see until we got home, as the business people kept TALKING TO US, so you might not notice, but we took a chance.Probably we're to self blame, but WHAT BUSINESS, says that about brand NEW furniture. If I were you, in the future I sayDON'T BUY FROM A BUSINESS, THAT DOESN'T BACK IT UP!!!!!!
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August 2020 by Suzanne Poe
I didn't even know this store was here in Ankeny. I had wonderful customer service from the owner. He told me he has been in business for 10 years. He didn't pressure me into buying anything. He were so helpful. He even taught my son how to help save our furniture longer by showing him what to do and not do. I highly recommend this store. Local owned and operated. They even delivered the same day!⭐⭐⭐⭐⭐
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August 2020 by Jo Forbes
Great place to find quality furniture. Very friendly and helpful service. I highly recommend shopping here.
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August 2020 by Helen
Absolutely amazing!! Will be back for more furniture soon!
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June 2020 by Khrysthyne Neal
Very small, guy reminded me a car salesman . All furniture seemed hard and cheaply made
