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March 2024 by Sherri Thornton
The pool area and lobby are lovely and spacious. We liked that the restaurant is attached as well. The room however is a dump. Completely run down, refrigerator didn't work. The bed thankfully was comfortable and pillows were good too but thats it. The room was missing base boards stains on the rug and shower tile grout half missing and tearing down. Shower water pressure was not good either.
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February 2024 by Marci Neal
Internet stated they have a hot tub.. no hot tub..showers in the bathroom need replaced.. it was hard to stand in the shower because the bottom of the shower was uneven and no grab bars to hold onto... hard time regulating water
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May 2023 by Brianna Lloyd
Where do i start staff was super rude get to my room and theres cockroaches is the tub crawling all alround then get down to the pool and the water so dirty u cant even see threw it so go talk talk to the front desk for my money back because me nor my family staying there and the lady is rude and like we can change rooms naw im good whole place is nasty dirty do t waste your time nor money
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May 2023 by Elizabeth Fishler
Staff were very helpful and the restaurant is very
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May 2023 by jason holbrook
It was okNearby activities: Needs more kid friendly things to doFood & drinks: Expensive
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May 2023 by spring ketchum
This was the worst place I have ever stayed. Bathroom light did not work. Switched rooms 3 times. Very rude no breakfast. Air did not work. Dirty and ran down. Definitely do not recommend.
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May 2023 by Crystal Creasy
Rooms: My bathroom was so filthy I couldn’t stand to use it. I had zero wifi.
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May 2023 by Aaron Porter
Roaches! Do not book this place! We were told our room was the newest they had(post renovation). First night we had roaches in our room. They wouldn't refund our money and told us we could switch room. Surprise surprise the other room had roaches too! We went to the super 8 across the street, so much better! Save yourself the headache!
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May 2023 by Marvin Rumery
The room was unfinished, the bed frame rattled the shade didn't work this hotel has gone down hill, communicate is horrible they took coffee out the t and and now no breakfast, I have been staying at this hotel for 15years and I am done. I waited for them to finish the renovations and they did a horrible job, you can't bring your values to a nice hotel and keep it the same sorryRooms: The room was unfinished, the bed frame rattled the shade didn't work this hotel has gone down hill, communicate is horrible they took coffee out the t and and now no breakfast, I have been staying at this hotel for 15years and I am done. I waited for them to finish the renovations and they did a horrible job, you can't bring your values to a nice hotel and keep it the same sorry
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May 2023 by Steven Smith
This hotel is one step above a motel, it's under heavy construction near the pool and no breakfast other than an expensive restaurant.Noteworthy details: The hotel is under heavy construction right near the pool. They don't do construction on Sundays but if you are staying any other day it's loud. Also no free breakfast
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April 2023 by Jessica Helms
Staff was very rude. Rooms are dated and there was mold in the shower. Shower barely drained.
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April 2023 by Gabby Rummans
Terrible experience I booked my stay online weeks prior I get there and I wait with 6 kids for an hour and half for our room to be ready when it should have already been ready being I booked prior. No where to sit in the lobby we could’ve spent that time swimming. Rude staff that just stare at you and walk away when you ask them a question. Dirty bathrooms, no remote for tv in our room. Never staying again.Sucked like this place
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April 2023 by Shelby Morrison
So I chose this hotel as a travel nurse because it had some of the things that I NEEDED and wanted. Upon arriving I found out that the laundry area was not in use for customers and hadnt been for awhile due to renovations. I have to be able to wash my uniforms and laundry. Then they closed the gym and I couldn’t work out and had to get a gym membership. Which I could've looked past this. However, it took me three nights for me asking for rags to get one. The forst time they said they didn't have any. Then they told me the next night that they don't have access to get any, only house keeping. Seemed really bothered by me being at the desk and her playing games on her phone. she didnt even address me until the round ended or whatever. Then the next night when I received two ,it literally was a cut up dirty towel. I know different places have different terminology for things. so i clearly asked for a rag, wash rag, or rash cloth and told them I needed to take a shower and wash my body. it’s unacceptable to receive what they gave me. I wouldnt use it. I was even willing to look past the random persons strand of hair on the bed sheet and in the minifridge because I know hair can be everywhere. however, all of this together made the stay difficult. I would not have choose this hotel knowing what I do know. However I loved the area it was in. as a travel nurse I would've loved to stay in one place and not move around. However, I could not under these circumstances. Usually I don't like being the person to complain but I would choose another hotel especially for more than a one night stay.
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April 2023 by karl culver
Total remodel in progress. Should be really nice when doneFood & drinks: Ankeny diner under same roof. Good food
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March 2023 by Donita “Donnie” Higbee
Although the hotel is being renovated, the service was good and room was clean. They could do a better job of posting signs stating directions around hotel during construction.From what I saw of remodel the colors are lively and tile is looking really good!